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Guest Reviews & Rating for Hotel Royal Empire

goRating

3.4/5

676 Ratings

276 Reviews
5
294
4
121
3
96
2
57
1
108

What our guests say?

  • nice staff (91)
  • nice food (38)
  • perfect location (32)
  • comfortable stay (29)
  • worst experience (17)
  • dirty room (14)
  • + 6 more
NR
(Stayed 18 Jun, 2025)

group Traveller

5/5
very good experience. staff were very humble and they provide a very good experience for stay

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Thanks for visit Hotel.

SA
(Stayed 25 May, 2025)

group Traveller

4/5
the hotel was good. it was clean and nice. but the jacuzzi was not working.
(Stayed 24 May, 2025)

group Traveller

1/5
There are no buckets, mugs, toileteries, dental kits, safe in the room as given in description. The room service is pathetic with delays for deliverables even to half an hour
CS
(Stayed 30 Apr, 2025)

group Traveller

3/5
rooms are good but AC are not proper working and room lock is also not working
(Stayed 3 Apr, 2025)

group Traveller | 2 Reviews Written

4/5
Its was good and friendly place to family room are good
RG
(Stayed 8 Mar, 2025)

group Traveller

1/5
Horrible experience. Rooms were not at all clean. Bedsheets and blankets had stains on them. First room which they gave us in that A/C and fan were not working. At 1.30 in the night we had to change the room. Then in second room we had cockroaches as our room partners. Not at all recommended.

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Thanks for visit Hotel. Sorry for inconvenience. We noted your review. Our team is working about that.

MD
(Stayed 1 Mar, 2025)

group Traveller

1/5
Very Rude Staff.. They disturbrd full night for a 500 food bill and I was ready to pay this by my Debit card but they have problem in their card machine. I told them to pay bill by cash in morning when I'll withdraw cash by atm machine but they disturb us full night. Most Amenities in bathroom was not working..

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JM
(Stayed 9 Feb, 2025)

solo Traveller | 11 Reviews Written

4/5
Good room, Nice location, polite staff Value for money

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Thanks for visit Hotel

KD
(Stayed 24 Jan, 2025)

group Traveller

2/5
At the time of check-in, the counter staff was busy on their mobile. Even after noticing the customer, they continued wasting time on their phone. After checking in, I didn’t receive a towel or bath kit. Even after mentioning it the next day, I was only given a bathroom kit. The water tap was very hard to operate, and the jet spray had such high pressure that it hurt the skin. The housekeeping service was very poor; during my 24-hour stay, housekeeping didn’t come to the room even once. The hotel wardrobe was broken, and the sofa was not clean.

Undefined | Undefined Replied in 2 days

Thanks for visit Hotel. Sorry for inconvenience. We noted your review. Our team is working about that

SY
(Stayed 16 Jan, 2025)

solo Traveller

5/5
Staff is cordial and hotel is neat and clean promptness in service

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Thanks for visit hotel

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