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Reviews of Royal O Hotel

Old Gurgaon, Gurgaon1st Floor, Saraswati Complex, New Railway Road, Sector 12, Gurgaon122001Old GurgaonGurgaonIndia

2.6 km drive to Shri Mata Sheetla Devi Mandir

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209993.5/5

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Guest Reviews & Rating for Royal O Hotel

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goRating

3.5/5

209 Ratings

99 Reviews

What our guests say?

poor service quality (11)
great location (7)
hot water (5)
nicest place (5)
bus stand (4)
bad experience (4)
+ 3 more

Lakshya Kadyan (Stayed 4 Mar, 2024)

group Traveller

1/5

Mayank Dubey (Stayed 25 Mar, 2020)

solo Traveller | 8 Reviews Written

1/5

manager denied for check in , Poor service and poor location and to find location , manager very rude

Manager | Oyo Replied in 1 day

Never meant to disappoint you, Mayank! We will deep dive into this issue and we will put in our best efforts to serve yo ...more

Pankaj Vashisht (Stayed 21 Mar, 2020)

group Traveller

1/5

Service was poor,T.v not working,Bed quality poor, Bathroom not clean, Towel was already wet, staff behaviour was very bad and rude...Not even a single thing in hotel was good... Thank you.

Manager | Oyo Replied in 1 day

Sorry for the unpleasant experience you had with us, Pankaj.Thanks for notifying us and we will surely work towards bett ...more

Ashutosh Harit (Stayed 19 Mar, 2020)

group Traveller | 1 Reviews Written

2/5

Manager | Oyo Replied in 14 hours

Hi, Ashutosh Harit! We're sad to see that you're not satisfied with our services. Be assured, we'll strive day and night ...more

vikas parjapat (Stayed 9 Feb, 2020)

group Traveller | 1 Reviews Written

5/5

little improvment required ... staff is good ok

Manager | Oyo Replied in 19 hours

That's what we love to hear, Vikas Parjapat! Give us another opportunity to delight you again with our services soon. Wi ...more

Ajay Kumar (Stayed 22 Jan, 2020)

group Traveller

1/5

very ghatiya quality rooms and service and no rooms clean and washroom very dirty every thing very bad

Manager | Oyo Replied in 1 day

Hey Ajay, Thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to o ...more

Manoj Arora (Stayed 27 Dec, 2019)

solo Traveller | 68 Reviews Written

4/5

hotel is Good but Room service is poor

Manager | Oyo Replied in 3 days

Thank you for letting us know about this, Manoj. Your feedback helps us get better. Were looking into this issue and ho ...more

Gourav Kochher (Stayed 18 Nov, 2019)

group Traveller | 1 Reviews Written

1/5

light is not available on bathroom and Tv did not work. The worst hotel we ever seen

Manager | Oyo Replied in 1 day

Sorry for the discommode, Gourav. We understand that were not able to live up to your expectations. Do not worry, we ar ...more

Pawan Modi (Stayed 14 Nov, 2019)

solo Traveller

1/5

One of the Worst, these oyo hotels are good for couples, you know what i mean. The bathroom door is locked and the TV is not working. Calling Reception, no one is available, i am shouting, no one is listening. Pathetic. When i asked for the key, they said you will loose it and call us when you come back again and the doot will be opened.

Manager | Oyo Replied in 1 day

Hi Pawan, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assur ...more

PARVEEN KUMAR (Stayed 6 Nov, 2019)

group Traveller | 5 Reviews Written

5/5

Manager | Oyo Replied in 18 hours

Appreciate your valuable feedback, Parveen Kumar! That's what always motivate us to enhance your experience with us. Ho ...more

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Reviews of Royal O Hotel

Guest Reviews & Rating for Royal O Hotel

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