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Guest Reviews & Rating for Sailani Resort & Palace

goRating

3.1/5

56 Ratings

37 Reviews
5
15
4
11
3
7
2
9
1
14

What our guests say?

  • excellent room (9)
  • nice place (8)
  • bad service (6)
  • beautiful food (3)
  • good resort (3)
  • horrible experience (3)
  • + 3 more
(Stayed 2 Sep, 2021)

group Traveller | 6 Reviews Written

1/5
wish I can negative stars, pathetic staff and horrible service, I am a regular traveller and this is the worst stay ever, I booked a delluxe room worth 4000 rs but I had to pay twice and take an upgraded room as that room was in horrible situation , service and staff are horrible , I left my clothes over there at my checkout, when I called them, they blatantly refused to courier my stuff to me, I had to threatened them with police case and I had to follow up with them for regular 4 days , then o ...more
(Stayed 22 Jul, 2019)

group Traveller

5/5
nice place away from hush hush of the city.... enjoy nature....
SK
(Stayed 20 Jun, 2019)

solo Traveller | 10 Reviews Written

1/5
Pathetic experience , poor hospitality .It took them one hiur to make the room ready even after that it was not there was a dead cockroach welcoming me , dirty linens.
(Stayed 9 Jun, 2019)

group Traveller | 3 Reviews Written

1/5
One of most horrible experience I ever had. From where do I start ? Rats and spiders in my room!!!! Employees want to charge to every possible and unethical way .While billing we were charged room rent twice.. Intercom was not working . Condition of bathroom tap was pathetic. There was also dirty water in swimming pool. They were changing 2% extra on credit card payment which is against credit card rules. The only good thing was that food ordered was good, but too expensive .
(Stayed 17 Sep, 2018)

2/5
good place for people who want to relax from their routine life. resort is surrounded with hills and river. Overall great experience.

Manager | Sailani Replied in 2 days

Dear Guest Namaskar, We appreciate your valuable comments & time taken to review our resort & services. I would ...more

(Stayed 18 Aug, 2018)

4/5
Nature, clean spacious rooms, great food, excellent aesthetic and ambience

Manager | Sailani Replied in 19 days

Dear Guest Namaskar, We appreciate your valuable comments & time taken to review our resort & services. I would ...more

VR
(Stayed 12 Jul, 2018)

3/5
Reception guy was not co operating.He was bit rude.Overall the location is bit humid during july.Deluxe rooms were decent enough but food is very costly and pathetic. We ordered chicken tikka from them and they gave us rotten or as per them grilled. we didnt liked it and returned it.They need to work on food quality.
MS
(Stayed 17 Jun, 2018)

4 Reviews Written

1/5
Seen SNAKE in the lawn area I have seen 1 big cobra snake in the lawn area My sister almost going to have leg on it , when i told to the hotel persons over there they said ye dekh lenge hum in easy way Monkey Mendak Earthworms Kaankhajora in my room and lot of insects in the hotel Plz beware of such things before booking In night Table tennis area is more scary cant forget such scene it was to scary Food is expensive Parking is gud Swimming pool is gud view is gud but i scared due to snake found I would like to recommend you to have resort in nahan proper
RR
(Stayed 14 Jun, 2018)

4 Reviews Written

4/5
Best resort of the location

Manager | Sailani Replied in 8 days

Dear Guest Namaskar, We appreciate your valuable comments & time taken to review our resort & services. I would surely s ...more

RK
(Stayed 11 Jun, 2018)

1/5
Network issues no trained staff. Cost of food is high. Only plus point is good ambiance

Manager | Sailani Replied in 2 days

Dear Sir, Thanks for your review. Let me answer all your queries. Network issues - Sir if you are using a network of t ...more

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