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Guest Reviews & Rating for Hotel Serene
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.3/5
16 Ratings
5 Reviews
5
5
4
2
3
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2
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3
What our guests say?
- Staff Courtesy (3)
- Location (2)
RU
Rahiz Uddin (Stayed 4 May, 2025)
5/5
Shillong City view point from hotel Room destination. best service and best stay . well maintain and co-operate all of staff and owner also.
food quality is mind-blowing and tasty.
If you want to visit in Scotland of the East then I'll choice and recommend you to stay this hotel in Shillong area.
Room are very comfortable for family members.
first of all if you want visit your tourist destination then you are easily get texi below the Hotel.
always texi service is available and very cheap rat ...more
Hotel Serene Replied in 3 days
Dear Sir, Thank you for the wonderful review. We are pleased to hear that you are satisfied with our service. We always ...more
OR
Oppo Reen (Stayed 4 May, 2025)
5/5
great hotel atmosphere, clean rooms, friendly staff, best hotel in main market area, warm water available 24 hours. hotel location is plus point, easy for taxi, very helpful staff,good food.
Hotel Serene Replied in 2 months
Sir, Thank You So much for your valuable reply for us.
SK
Shabbir khan (Stayed 4 May, 2025)
5/5
Great hotel in prime location, located in the hub of police bazar main market,
The room was clean and well maintained. The staff are much supportive, hot water available 24 hours
I had a pleasant stay, recommended hotel for everyone,
Hotel Serene Replied in 2 months
Sir, Thank You so much for your valuable reply for us. we are hope & waiting for your next destination at our place.
SH
Suhas Hule (Stayed 8 Apr, 2025)
group Traveller
1/5
Rooms are not shown as photos.
we have booked for 3 adults, they have initially provided us only 2 small bed.
Rooms are very small, television was not working at all.
After complaining about an agent, the manager somehow provided one small folding bed.
please do not suggest this hotel on your listing
BS
Bijayini Saha (Stayed 24 Mar, 2025)
family Traveller
1/5
Very bad experience. They are not caring for their customers. Dirty water service in the washroom. In spite of the complaint they ignored and also took full payment. Never booked this hotel.
