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Reviews of Shams Inn

Edappally, CochinHotel Shams Inn,East ROB Road,Edappally,Ernakulam,Kerala,682024682024EdappallyCochinIndia

930 m drive to Lulu mall

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3741103.8/5

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Guest Reviews & Rating for Shams Inn

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3.8/5

374 Ratings

110 Reviews

118

126

What our guests say?

good staff (30)
good room (27)
near lulu mall (25)
pleasant stay (17)
prime location (11)
nice place (7)
+ 3 more

Rajesh Nair (Stayed 26 Jun, 2024)

group Traveller

1/5

Electricity problems occur every day 10 to 20 times. There is no proper power backup. Not recommended.

Guest Relations | Hotel Shams Inn Replied in 2 days

Dear Guest, Thank you for the feedback. We regret for the inconvenience caused. We shall do our best to improve the serv ...more

Rajesh nair (Stayed 26 Jun, 2024)

group Traveller

1/5

Electricity problems occur every day 10 to 20 times. There is no proper power backup. Not recommended.

Guest Relations | Hotel Shams Inn Replied in 2 days

Dear Guest, Thank you for the feedback. We regret for the inconvenience caused. We shall do our best to improve the serv ...more

Mathews T George (Stayed 13 May, 2024)

group Traveller

1/5

The worst Hotel ever. Only has an outdoor eye catching board. No water service when you wake up in the morning and the receptionist don't know about how to serve a customer.The room itself is so utter disgusting. Don't take these rooms if you see a good price.

Guest Relations | Hotel Shams Inn Replied in 1 day

Dear Guest, Thank you for the feedback. We regret for the inconvenience caused. We shall do our best to improve the serv ...more

Abhi jith (Stayed 3 May, 2024)

group Traveller

1/5

Very bad hospitality,rooms are not clean,always no warer availability, i never recomend this stay, bad behaviour

Guest Relations | Hotel Shams Inn Replied in 1 day

Dear Guest, Thank you for the feedback. We regret for the inconvenience caused. We shall do our best to improve the serv ...more

Sirajudheen punnassery (Stayed 27 Apr, 2024)

group Traveller

2/5

There was no tv in our room. I asked too many times. I didnt get any correct answerAnd the A/C have some connection issue.

Guest Relations | Hotel Shams Inn Replied in 2 days

Dear Guest, Thank you for the feedback. We regret for the inconvenience caused. We shall do our best to improve the serv ...more

John Joju (Stayed 25 Apr, 2024)

group Traveller | 12 Reviews Written

1/5

Worst worst utter worst No service, 2 hr delay in check in,and one of the worst hotel

Guest Relations | Hotel Shams Inn Replied in 1 day

Dear Guest, Thank you for the feedback. We regret for the inconvenience caused. We shall do our best to improve the serv ...more

Shameer PT (Stayed 27 Mar, 2024)

solo Traveller

5/5

Guest Relations | Hotel Shams Inn Replied in 1 day

Dear Guest, Thank you for the feedback. We are looking forward to having you as our guest again.

Alfas Maitheen (Stayed 15 Mar, 2024)

group Traveller

3/5

I had a good experience except there is no wifi available to the room, no neccessary lighting in toilet, and they asked for payment for drinking water

Guest Relations | Hotel Shams Inn Replied in 1 day

Dear Guest, Thank you for the feedback. We regret for the inconvenience caused. We shall do our best to improve the serv ...more

ABINATH S (Stayed 8 Mar, 2024)

group Traveller

1/5

UNSATISFIED, NO RECOMMEND FOR THE PERSON WITH MUST HAVE CLEAN, TIDY

Guest Relations | Hotel Shams Inn Replied in 1 day

Dear Guest, Thank you for the feedback. We regret for the inconvenience caused. We shall do our best to improve the serv ...more

Jeffrey Justin (Stayed 19 Feb, 2024)

group Traveller

5/5

The stay was excellent. The amenities were also good, but if there’s one thing i would recommend is keeping atleast a small soap in the washroom.

Guest Relations | Hotel Shams Inn Replied in 1 day

Dear Guest, Thank you for the feedback. We shall do our best to improve the service. We are looking forward to having yo ...more

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