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Guest Reviews & Rating for Hotel Smart Inn-3

goRating

3.1/5

73 Ratings

26 Reviews
5
18
4
14
3
15
2
11
1
15

What our guests say?

  • great stay (8)
  • excellent service (6)
  • easy location (4)
  • excellent property (2)
  • bad experience (2)
  • reasonable food (2)
  • + 1 more
BR
(Stayed 20 Feb, 2024)

group Traveller

1/5
i booked this hotel for my friend..... she said this hotel is disgusting!! Too much more dirt. There weren't even slippers, there was hair in the food. she said When she asked for slippers, they said we don't have any. 🤷‍♀️ she was upset with me and said please review it the reality.
NP
(Stayed 29 Jan, 2024)

group Traveller | 7 Reviews Written

5/5
it was really pleasent stay and the staff was very kind and helpful.

Manager | Pankaj Kumar Replied in 3 days

Thanks for your valuable comments.

SB
(Stayed 27 Nov, 2023)

group Traveller

5/5
it was great stay at reasonable price food was also good in quality and quantity

Manager | Pankaj Kumar Replied in 8 days

THANKS FOR YOUR FEEDBACK.

(Stayed 26 Aug, 2023)

solo Traveller | 25 Reviews Written

2/5
KT
(Stayed 16 Jun, 2023)

group Traveller

1/5
Hotel location is way too complicated..The moment I entered room there were flies and insects everywhere crawling..Washroom was not clean, broken things inside it.Linen on bed not clean..while check in, the hotel staff member came with us in room and set the AC according to him and asked not to touch it later on..So genuinely telling it ruined our night bcz it was not cooling at all.never ever stay.
YM
(Stayed 23 Mar, 2023)

group Traveller | 2 Reviews Written

1/5
i was charged extra amount just for a little delay in checkout. which was a trouble to me as i where as extended my stay.
(Stayed 27 Jul, 2022)

solo Traveller | 24 Reviews Written

3/5
Average hotel. Service is good. There is no parking space for hotel. Bathroom fittings are not maintained properly. Food is good. Overall average. Average experience. Hotel maintenance is a concern. No parking for hotel.

Manager | Pankaj Kumar Replied in 3 months

Thanks for your feedback we will improve these things as you suggest us,

(Stayed 20 Jul, 2022)

group Traveller | 1 Reviews Written

4/5
stay was good.. staff behiaviour was cool.. will recommend this hotel for a budget stay.. Hotel location is in 33, Jacardana Marg, dlf phase II srctor 25, Gurgaon
(Stayed 26 Jun, 2022)

group Traveller | 4 Reviews Written

1/5
ac not working stinking washrooms all over the stay poor internet connection is also poor also bed is dirty and found lot of blood stains and dirt staff is okay and place is also cool no hygiene at all
RJ
(Stayed 19 Jun, 2022)

group Traveller | 1 Reviews Written

2/5
rude staff behaviour, poor breakfast experience, confusion with hotel name and location

Manager | Smartinn Replied in 9 days

Thanks for feedback we will improve this.

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