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Guest Reviews & Rating for Sonartari Residency
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.1/5
19 Ratings
6 Reviews
5
3
4
7
3
3
2
1
1
5
SB
sayra banu (Stayed 10 Jun, 2025)
women Traveller
1/5
I had a very disappointing experience at this hotel. The staff behavior was extremely rude and unprofessional. After checking in, they repeatedly threatened to throw our luggage out and asked us to vacate the room before the actual checkout time. They insisted that we shouldn’t have booked online and claimed that if we had booked offline, they could have offered better treatment or compensation.
This kind of behavior is unacceptable and created a very uncomfortable and stressful environment dur ...more
chandra bhushan (Stayed 18 Oct, 2024)
family Traveller
1/5
Never for families.
It was not at all maintained
Bad service
Bed and blanket was very dirty, unhygienic and smelling badly , having bugs in the bed unable to sleep whole night
TV without channels to watch only news or free channels that's too few are there with worst sound as TV was faulty
SK
Surjya Kanta Bhowmik (Stayed 6 Aug, 2024)
group Traveller
5/5
Very nice place to stay near Bagdogra Airport. Professional behavious from Staffs there. Just a bad-luck happened when we checked-in that the class of room that we booked and got allocated was having a Faulty Regulator for Fan.
SM
Sandip Mitra (Stayed 31 Mar, 2024)
solo Traveller
5/5
Rooms are clean, Staff behaviour is good and good location.
VK
Viraj Khakhar (Stayed 28 Mar, 2024)
group Traveller
4/5
Staff is very good with good behaviour and hotel is clean
I already sent so many photos
Near the hotel area is also clean
AD
Arghya dey (Stayed 10 Feb, 2024)
group Traveller
1/5
very dirty, hotel owners behavior also really bad, I would definitely recommend to avoid this hotel at all costs, reception person is gentle. though... but the owner, is extremely uncooperative and rude
Receptionist | Bidhan Replied in 9 hours
Firstly, write an honest review misleading people. Secondly, it was very unprofessional from your end to ask for a refu ...more
