CHECKOUT

GUEST & ROOMS

Reviews of Step In Stays Tagore Park

Kasba, KolkataG-6, Tagore Park, Kasba, Kolkata, West Bengal 700039700039KasbaKolkataIndia

View Map

86254/5

View Reviews

Guest Reviews & Rating for Step In Stays Tagore Park

Sort By:Latest first

Sort By

Latest first

Helpful first

Positive first

Negative first

goRating

4/5

86 Ratings

25 Reviews

What our guests say?

wonderful experience (7)
delicious food (5)
nice staff (4)
staff behavior (3)
small room (2)
near science city kolkata (1)

Subrat Verma (Stayed 28 Sep, 2024)

solo Traveller

5/5

It is a pleasant hotel, with neat rooms and the staff behavior is courteous.

Sales And Marketing Executive | Sudipa Roy Chowdhury Replied in 1 day

Greetings from step in stays tagore park. Subrat sir thanks for your valuable feedback to us ,we are also happy to host ...more

SYAM R (Stayed 16 Mar, 2023)

group Traveller

5/5

Had an excellent experience with Step In Stays. We had a late night booking after cancelling from an other hotel. The Staffs were the best and even though property informed us of parking difficulties they helped us with our 3 bikes parking when another stay denied us late night. They were very polite and helpful. The room was very spacious and clean. Also the food was delicious. Will definitely go for them again because of their customer relation.

Owner | Step In Replied in 2 months

Thank you for staying with us. we look forward to hosting you again

Puja Thakkar (Stayed 14 Mar, 2023)

group Traveller | 2 Reviews Written

3/5

The location is good and the rooms were okay the service was not upto the mark they failed to provide hot water and took 1hour for that No 24*7 restaurant available Service was disappointing apart from that rest all good

Owner | Step In Replied in 2 months

Dear Madam, Apologies to know that you had not so good experience. We have shared your feedback with our team to ensure ...more

Alisha Pattnaik (Stayed 1 Jan, 2023)

family Traveller | 3 Reviews Written

3/5

We have booked two deluxe rooms,got two very small congested rooms, room no 102 was like suffocating. The hotelier doesn't inform there was no geyser @101. In this chilling cold,we had to manage without geyser.there was no parking space. & while saying this to the hotel owner, he is giving damn attitude.. overpriced food styffs.. if this kind of behavior is happening then sry..*deluxe room - congested room (102) *bad smell coming at night no ventilation*no geyser @101 knowing that also he fooled us by giving that room *overpriced food*no toiletteries *no parking space

Owner | Rik Sengupta Replied in 1 month

Dear Madam, Apologies to know that you had not so good experience. However, Room 102 is a newly built room, though sma ...more

Subhrateja Dasgupta (Stayed 17 Jun, 2022)

group Traveller

3/5

Good room but their food quality in taste is not good and also very high rated food itemsRoom but not so preferable

Manager | Step Replied in 22 days

Thank you for staying with us. We look forward to hosting you again.

Samiran Maity (Stayed 6 Jun, 2022)

group Traveller

5/5

just wow..Room,Staff,Place all are fantastic.location was good. staff was pleasent and professional.they serve food also but food was not good. good and couple friendly hotel.

Manager | Step Replied in 1 month

Thank you for staying with us. We look forward to hosting you again. We have taken note of your feedback.

suparna mallick (Stayed 16 May, 2022)

group Traveller | 11 Reviews Written

3/5

room is good but fan not work properly. stuff behaviour is good.. but two separate bad. otherwise good experience.. experience is good but fan is not working and bed is separate..

Manager | Step Replied in 1 month

Thank you for staying with us. We look forward to hosting you again. We have taken note of your feedback.

sujoy saha (Stayed 9 Feb, 2022)

family Traveller | 1 Reviews Written

5/5

very nice hotel. good behaviour staf. hotel boy are very good. good food. quality. bathroom is very clean

Manager | Step Replied in 3 days

Thank you for staying with us. We look forward to hosting you again.

Sudeep Maji (Stayed 2 Nov, 2021)

group Traveller | 5 Reviews Written

3/5

Rooms were spacious. Staff little indifferent & unavailable if you need them late in the night. Owner of this group of hotels is nice & had been helpful all along. Overall, a little dissatisfied. But our stay was short here, so couldn't say more.

Owner | Gupta Replied in 1 month

Dear Sir, Thank you for staying with us and for your feedback. We have taken note of your concern and have taken steps t ...more

Rohit Thakur (Stayed 17 Oct, 2021)

solo Traveller

2/5

room was ok but the management was very poor and any one visiting this place has to be very careful with this guy named BABU SONA he keeps asking for money every now and then even if u call for water he will ask you for tip

Manager | Step Replied in 4 months

We have taken note of your feedback and have taken necessary action to ensure you do not face this problem again. Please ...more