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Hotel
Guest Reviews & Rating for The Broome Kolkata
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.7/5
18 Ratings
8 Reviews
5
8
4
4
3
1
2
2
1
3
Rupam Ghosh (Stayed 16 Jul, 2025)
10 Reviews Written
5/5
awesome experience,all are very good
SB
Sanchari Banerji (Stayed 23 Mar, 2025)
group Traveller
2/5
Very bad hospitality. Rude behaviour of staff and receptionist. Charged 1500/- for lipstick stain on towel and bedsheet that was not even done purposefully.
Didn't provide rate chart for penalties
Didn't provide breakfast timings
Delay in room service and food.
Not at all good as a family hotel
SC
Sobhanjan Chaudhury (Stayed 13 Mar, 2025)
solo Traveller | 1 Reviews Written
4/5
I had a pleasant stay in the hotel with a good breakfast in bed.
Ronak Parija (Stayed 21 Oct, 2024)
group Traveller | 12 Reviews Written
1/5
they will provide you with a inferior room unlike which u have booked. Once you check in the property your subsequent booking with the property will be cancelled and you will be forced to pay higher price if you would like to extend your stay with them. They will cancel your booking in every possible way. Next to your room the staff sleeps in a small hall and no privacy or morals at all. Worst stay ever.All guests have faced similar situation.
Ronak Parija (Stayed 21 Oct, 2024)
group Traveller | 12 Reviews Written
1/5
they will provide you with a inferior room unlike which u have booked. Once you check in the property your subsequent booking with the property will be cancelled and you will be forced to pay higher price if you would like to extend your stay with them. They will cancel your booking in every possible way. Next to your room the staff sleeps in a small hall and no privacy or morals at all. Worst stay ever.All guests have faced similar situation.Only will force you to pay extra in everything. Hefty ...more
UJ
Upasana Jana (Stayed 11 Aug, 2024)
group Traveller
2/5
it was written free parking, but there is no parking when we went and asked about parking they told we don't have parking area. But it's written clearly free parking available after telling them that it was written in site that it's available then they told that that's not our lookout to see what's written and what not in site. Not a good experience at all and after going there is no one to recieve the guest and the big thing is we needed 20 min to search the hotel entrence is worst. but yes room were good 👍.
GU
Gourav Upadhyay (Stayed 11 Aug, 2024)
solo Traveller
1/5
Very unprofessional,I have booked hotel and they have directly denied once I came in mid night for checkin,they told me that they have not confirmed the booking.
However they have already provided the hotel confirmation in email.
it was really a very bad experience as they do not know the hotel policies.
I would suggest that never book this hotel by checking the review ratings as they have got 4 customer rating.
If I will have a option then I will give them negative rating
PK
Parth kuraria (Stayed 17 Jul, 2024)
group Traveller
5/5
rooms are spacious and beautiful. the lady at reception was very helpful and charming. supporting staff was amazing. one of the best experience of my life.
Undefined | Undefined Replied in 8 days
Thank You! Kindly visit Again
