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Guest Reviews & Rating for The Emerald Grand

goRating

3.9/5

23 Ratings

7 Reviews
5
9
4
8
3
3
2
1
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2
AA
(Stayed 3 Nov, 2024)

solo Traveller | 1 Reviews Written

5/5
The stay was fantastic. They were offered delicious food with good price range. It was very close to Shahastradhara. Swimming pool was also clear
JC
(Stayed 22 Apr, 2024)

family Traveller | 5 Reviews Written

1/5
Extremely disappointed with everything there in the hotel. No one to greet and tell where to park car, I had to get down with my luggage and family and went to reception and asked for location of car parking, which was annoying. Room AC remote was not working, which was later changed, pathetic food, even worse breakfast, We had to wait for an hour for tea, which was never served, eventually had to check-out and had our breakfast outside. Not recommended at all.

Fom | Mr Singh Replied in 4 months

Dear Sir, "Greetings from Hotel The Emerald Grand" It is beneficial to receive your constructive feedback on the stay ...more

(Stayed 16 Jun, 2023)

group Traveller

5/5
Excellent stay. Felt like a small abode inside a forest

Manager Front Office | Manbeer Singh Replied in 1 month

Hi Sir, "Greetings from Hotel THE EMERALD GRAND" It was indeed a pleasure to have you stay with us. We would like to tha ...more

SD
(Stayed 31 Jan, 2023)

solo Traveller

5/5
This is very good hotel , very neat & clean . Food are tasty . location also good. good behavior of staff .

Manager Front Office | Manbeer Singh Replied in 3 days

Hi Sir, "Greetings from Hotel THE EMERALD GRAND" It was indeed a pleasure to have you stay with us. We would like to th ...more

ST
(Stayed 9 Oct, 2022)

family Traveller

1/5
I genuinely don't get time to write reviews but the bad behavior of this hotel staff compelled me to write one. I'm sharing my experience so that no one else suffers like me after making the payment online. This is basically a three-star hotel at the price of a four-star. The rooms are good with balcony and bathrooms are clean. But that's not all one looks for while booking a four star or a five star hotel. If all I have to do is to get locked inside four walls then I don't need to book a four-s ...more

Fom | Mr Singh Replied in 2 years

Dear Sir, "Greetings from Hotel The Emerald Grand" It is beneficial to receive your constructive feedback on the stay ...more

SS
(Stayed 21 Apr, 2022)

group Traveller | 1 Reviews Written

3/5
Property very good but lacks staff, had to wait almost 2 hours in the reception before room was alloted to us even though we arrived at the hotel 2 hours after check in time. Rooms are good and spacious but services are very poor.

Manager Front Office | Manbeer Singh Replied in 9 days

Dear Sir, "Greetings from Hotel The Emerald Grand" It is really helpful to receive your constructive feedback on the sta ...more

(Stayed 15 Oct, 2021)

family Traveller | 36 Reviews Written

3/5
lovely settings and view from room. convenient location and good hospital. recommended for family and personal stay

Manager | The Emerald Grand Replied in 1 month

Hi Sir, "Greetings from Hotel THE EMERALD GRAND" It was indeed a pleasure to have you stay with us. We would like to tha ...more

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