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Guest Reviews & Rating for The Phoenix Hotel
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.5/5
46 Ratings
9 Reviews
5
17
4
7
3
11
2
4
1
7
DK
DEEPAK K (Stayed 24 Jul, 2025)
5/5
very good stay. we stayed for 2 nights and all the major spots were at even distance.
AK
Atul Kakad (Stayed 1 Jul, 2025)
group Traveller | 2 Reviews Written
1/5
when I reached the hotel they had a 1000 rupees Room deposit ?????
this is the first time my hotel has stayed.
now no declaration AC room or not AC room.
I have two room bookings.
they are not given bath towels
only 1 towel they say given.
it's a very embracing moment????
they did not provide drinking water. aapka bottle lao niche Se bharo.., what is this ???no glass .
overall not a good phoenix hotel.
PP
Pratik Pradhan (Stayed 17 Jun, 2025)
group Traveller
2/5
i request to check on all things with staff of hotel before checkin or booking.hotel staff was not supportive. all needful things like water bottles, blankets, soaps or anything is required we need to go to staff for collecting it and then they will give. no free water bottle from hotel those were chargeable, bathroom were smelling bad, no towels, no handwash. from hotel only soap of 3 rs. per person was given. i was not having any option as my family needs to stay for attending occasion/funct ...more
SC
savan chauhan (Stayed 13 Jun, 2025)
family Traveller
3/5
The TV did not start,Mosquitoes were many in the room, Doormats were not available in the room,no drinking water was given,1 of the 3 swimming pools there was not open,overall cleaning was good but proper service was not given.
Bhushan Mehta (Stayed 17 May, 2025)
group Traveller | 5 Reviews Written
5/5
It's an Excellent Villa....Lovely rooms, Nice Stay, Wow pool, very clean rooms & Very polite staff & best service....Do visit here....It's the bestttt...🥰👍
TT
Tripti Tiwari (Stayed 12 Apr, 2025)
group Traveller
4/5
stay was good, location is also good, ppl were also very helpful, had a good time there!
MM
Mansi Malap (Stayed 11 Mar, 2025)
group Traveller
4/5
Had a Good stay. the hotel was clean and neat with working Ac and TV
PB
Prasanjit Barua (Stayed 9 Mar, 2025)
group Traveller
5/5
Cozy stays in the villa at an affordable price with green surroundings.
VB
Vrushabh Bagul (Stayed 15 Sep, 2024)
group Traveller
5/5
Rooms are well maintained but slightly away from lonavala railway station. Hotel includes 2 swimming pools and washrooms are clean. Overall 4/5 considering cost and cleanliness.
