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Guest Reviews & Rating for The Shalimar Hotel

goRating

3.8/5

107 Ratings

45 Reviews
5
33
4
46
3
11
2
10
1
7

What our guests say?

  • nice staff (16)
  • excellent food (7)
  • good location (7)
  • clean room (7)
  • great experience (6)
  • nearby place (4)
  • + 4 more
(Stayed 1 May, 2025)

solo Traveller

4/5
Small Room, but has all the amenities. 100 marks for cleanliness. Cafe Calma serve good food. B’fast spread is OK.
NB
(Stayed 9 Oct, 2023)

solo Traveller | 4 Reviews Written

4/5
Very comfortable experience, clean hotel rooms, nice staff. Food (breakfast) was decent. Bathtub available in studio room

Management | The Shalimar Hotel Replied in 7 months

Dear Mr. Nakshatra, Namaste! Thank you for your positive feedback and we look forward to welcome you again soon. Warm ...more

(Stayed 2 Apr, 2023)

group Traveller | 3 Reviews Written

3/5
ac was not working and I call ac technician he tell me it's internal problem of ac he didn't fixed ac problem.

Management | The Shalimar Hotel Replied in 1 year

Dear Mr. Solanki, We regret your experience and ensure you that several changes for the better have been made since you ...more

DN
(Stayed 30 Sep, 2022)

solo Traveller

2/5
the room was very small for the amount charged and the food was over priced and the service was not upto the expectations

Management | The Shalimar Hotel Replied in 7 months

Dear Dinesh, Namaste! Thank you for rating your recent stay at our property. Your ratings help us to understand your ...more

NK
(Stayed 5 Dec, 2021)

group Traveller | 5 Reviews Written

3/5
I suggest all go for other option. Giving one star is not worthy. very bad experience, small room very bad facilities, and uncomfortable stay. I had uploaded snaps of room condition anyone can assume the room condition after seeing the snaps. food quality is very less.

Manager | Front Office Manager Replied in 4 months

Dear Guest, At the outset we take this opportunity to apologize to you for your experience which was not very pleasant. ...more

SM
(Stayed 18 May, 2021)

women Traveller | 1 Reviews Written

5/5
The hotel is doing a good job in taking care of guest needs given the current circumstances of the ongoing pandemic and incoming cyclone. Kirtan the manager has been extraordinarly helpful and kind. Great stay. Will come again soon.

Manager | Jennifer Replied in 2 days

Dear Saachi Mehta, Greetings from The Shalimar Hotel!! Thank you for taking out the time to write about the feedback o ...more

NV
(Stayed 31 Dec, 2019)

solo Traveller | 1 Reviews Written

1/5
Utterly Disappointed with the size of the room and the foodservice. I didn't enjoy the stay at all due to the compact room size. Ordered food once and it was smelly and after complaining again I ordered and faced the same problem.I Didn't have a proper lunch at that time and there was no replacement for the same and paid 240 bucks for nothing.

Manager | Revenueconsultant Replied in 16 days

Dear Guest, Thank you for taking the time to write about us on your experience. we have always given a lot of importanc ...more

DK
(Stayed 20 Oct, 2019)

women Traveller

3/5
Little expensive for facilities provided ! Not bad

Manager | Revenueconsultant Replied in 1 month

Dear Sir, Greetings from The Shalimar Hotel! Thank you for taking the time to write about your experience with us. we ...more

PM
(Stayed 15 Oct, 2019)

solo Traveller | 2 Reviews Written

4/5
Good three star hotel for business travellers.the room sizes are small, but good enough for single travelers. The bathrooms are clean and basic amenities provided for. The breakfast isn't extensive but decent enough. The staff is undoubtedly a big thumbs up. Very polite and helpful - all of them. All in all you carry a positive impression. Recommended.

Manager | Revenueconsultant Replied in 9 days

Dear Pankaj Madan, Greetings from The Shalimar Hotel! Thank you for taking the time to write about us following your e ...more

PV
(Stayed 30 Sep, 2019)

group Traveller | 6 Reviews Written

1/5
Positives: 1. Location 2. Good Indian food at the on premise restaurant Gulmurg Negatives: 1. Needs serious renovation - seems pretty dated 2. Some of the front desk staff are rude and need Customer Service education 3. Lift is tiny - difficult to take luggage along with you 4. Overpriced 5. In room dining service is extremely slow even when the hotel is not crowded. Likewise, the on premise restaurant is also too slow in service.

Manager | Revenueconsultant Replied in 3 months

Dear Guest, Thank you for taking the time to write about us on your experience. we have always given a lot of importanc ...more

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