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Reviews of The White Rock Hotel

Nongthymmai, ShillongFloor No.: 0 Building No./Flat No.: BLOCK-V NONGKHYRIEM Name Of Premises/Building: MUKHIM BROTHERS COMPLEX Road/Street: Shillong Jowai Road Nearby Landmark: Nongthymmai Sub Post Office Locality/Sub Locality: Nongthymmai City/Town/Village: Shillong District: East Khasi Hills State: Meghalaya PIN Code: 793014, Nongthymmai793014NongthymmaiShillongIndia

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1673.9/5

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Guest Reviews & Rating for The White Rock Hotel

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3.9/5

16 Ratings

7 Reviews

What our guests say?

Staff Courtesy (2)
Location (1)
Food (1)

Rishabh Jain (Stayed 8 Aug, 2025)

1/5

I Would never recommend to stay if you are going with family. The washroom was stinking. Bedsheets were not changed when we checked in. It was used by the previous guest and hairs were lying on the bed. Was sink was choking and electricity cut was the real pain.

The White Rock Replied in 1 day

Dear Guest, Thank you for sharing your concerns about the cleanliness of linens and washroom during your recent stay wi ...more

Rishabh Jain (Stayed 7 Aug, 2025)

1/5

Not a good property to stay washroom stinks so bad. Won’t be able to use it. I won’t recommend if you are coming with your family or friends.

The White Rock Replied in 5 days

Dear Guest, Thank you for sharing your concerns about your recent stay with us. We apologize for the issues you experie ...more

Asif Khan (Stayed 7 Aug, 2025)

5/5

Good location,awesome food and very good staff and service

The White Rock Replied in 1 day

Dear Guest, Thank you so much for taking the time to share your wonderful feedback about your stay with us. We're thril ...more

Shailendra vikram (Stayed 30 May, 2025)

group Traveller

5/5

all service was excilen room was very specius and clean one of the best option of family

The White Rock Replied in 1 month

Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your comments. Your inputs is in ...more

nishtha Gupta (Stayed 29 Apr, 2025)

5/5

I booked this hotel at the last moment and to my surprise it’s a new property so if you are planning to stay in Shillong you can book it without any second thought. What I really like is they have all lady staff, friendly and helpful.

The White Rock Replied in 1 month

Dear Guest, thank you for your feedback. Hope to serve you again!

Anil Kumar (Stayed 12 Apr, 2025)

group Traveller

2/5

It's not worth the money you pay. Very ordinary place, a lot of noise. Music goes on till 11 in the night, and it's too disturbing. Breakfast was very bad.

The White Rock Replied in 3 months

Dear Guest, Thank you for bringing this issue to our attention. We apologize for the inconvenience you experienced durin ...more

Ashish Shrivastava (Stayed 21 Feb, 2025)

family Traveller | 12 Reviews Written

4/5

Hotel check in was time taking... Receptionist insisted for the deluxe room category as per booking. Which was not ventilated, later they opened two more rooms which were little better, but not convincing. Lastly we switched to executive room, for which they did the favour and didn't asked for the difference of amount. It was little tricky. 2. Property was nice, Restaurant was nice, Staffs were nice, Owner was also available and asked for anything we need. Etc... 3. Breakfast : Guest were minimum so buffet was not there...Breakfast on order was available...not an issue

The White Rock Replied in 5 months

Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your comments. Your inputs is in ...more