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Hotel
Guest Reviews & Rating for The White Rock Hotel
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
4.1/5
10 Ratings
4 Reviews
5
4
4
4
3
1
2
1
What our guests say?
- Staff Courtesy (1)
SV
Shailendra vikram (Stayed 30 May, 2025)
group Traveller
5/5
all service was excilen room was very specius and clean
one of the best option of family
The White Rock Replied in 1 month
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your comments. Your inputs is in ...more
NG
nishtha Gupta (Stayed 29 Apr, 2025)
5/5
I booked this hotel at the last moment and to my surprise it’s a new property so if you are planning to stay in Shillong you can book it without any second thought.
What I really like is they have all lady staff, friendly and helpful.
The White Rock Replied in 1 month
Dear Guest, thank you for your feedback. Hope to serve you again!
Anil Kumar (Stayed 12 Apr, 2025)
group Traveller
2/5
It's not worth the money you pay. Very ordinary place, a lot of noise. Music goes on till 11 in the night, and it's too disturbing. Breakfast was very bad.
The White Rock Replied in 3 months
Dear Guest, Thank you for bringing this issue to our attention. We apologize for the inconvenience you experienced durin ...more
AS
Ashish Shrivastava (Stayed 21 Feb, 2025)
family Traveller | 12 Reviews Written
4/5
Hotel check in was time taking... Receptionist insisted for the deluxe room category as per booking. Which was not ventilated, later they opened two more rooms which were little better, but not convincing. Lastly we switched to executive room, for which they did the favour and didn't asked for the difference of amount. It was little tricky.
2. Property was nice, Restaurant was nice, Staffs were nice, Owner was also available and asked for anything we need. Etc...
3. Breakfast : Guest were minimum so buffet was not there...Breakfast on order was available...not an issue
The White Rock Replied in 5 months
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your comments. Your inputs is in ...more
