Hotel Royal City

we were in ac deluxe room, the room was comfortable as was it affordable. it was cozy. they have television, wardrobe, night stands, dressing table and there own mini dinning table with two chairs. electric kettle with two small bottles of water, 2 glasses, coffee pouch, tea bags and sugar pouches are complimentary goods already in the room. the bathroom was very clean with central geaser system for hot water, toilet seat was sanitary sealed, complimentary toiletries such as toothbrush, tooth paste, body wash, shampoo and towels were provided as well. also the hotel room had one pair of slippers. they realy made us feel like we were at home. talking about the food they had two menus one including bar and other without one, we can choose what to eat or drink and order at the reception or tell the service boys who are very polite and well mannered. the service was very prompt and hasselfree that is what i liked the most. housekeeping wont disturb you unless you ask for them. really a must for people who want some me time.

We had been staying in deluxe ac room. the room was very clean and spacious enough, the bed was clean and enough pillows were given, a wardrobe, television, dressing space, they have there own mini dining table and chairs for two in the room where one can have food. The bathroom was central geaser system, it was clean and had complimentary shampoo, bodywash, toothbrush, paste. the toilet seat was sanitary sealed. The staffs were very friendly and genuine people. People at the reception, cook, guard everyone was very kind, polite and helpful.. they do know proper hospitability. If you are new then they will guide u with proper directions. All in all we had a wonderful stay and the food was lovely too.

Rude behavior of the staff and the manager poor food quality small size room with no use of dirty balcony ,not fit for any family worst experience I ever had ,no parking facility available location very congested more so in a daytime ..never book this hotel even if this is the last one available . To add to this even AC was not working at all. staff and the manager very rude and in fighting spirit .Better to stay awake at night or spent your night at any railway platform rather than staying in this hotel.Worst experience of my lifetime

Very comfy hotel with comfortable room and excellent service with well sanitized room and bathroom and food services and is also very good and Mr.Suraj rai at reception exceptionally Polite and gentle behaviour made us warm welcome and made us feel like home. Would definitely recommend a stay in this hotel if anyone is in siliguri.