Hotel Royal Hillton

saddened royal hilton pahalgam This was our fourth visit to Pahalgam Royal Hilton — a trip we had planned and pre-booked two months in advance. Sadly, the experience this time was deeply disappointing. Despite being loyal, repeat guests, we were told at check-in that the hotel was sold out and were handed one of the worst rooms available.There was no acknowledgment of our past stays, no effort to accommodate or upgrade, and certainly no sense of value placed on our continued patronage. It’s disheartening to see hospitality standards decline like this, especially at a property we once genuinely loved. We left feeling unappreciated and let down. Not the kind of treatment you expect from a place that calls itself “royal.”yess no acknowledgement for loyal customers bad room given 😭😭😭😭😭😭😭😭

We had stayed for 3 nights.. The hotel is best in pahalgam. The staff right from front desk to resturant staff are very courteous and helpful. Food is also good. Good location.. The heating solution needs bit of improvement as the main heating is mostly effective during nights only and smaller heater is to be used primarily during daytime. The reception area is very well heated.

Had a memorable stay in this wonderful property.Thanks operations for everything,especially providing us a room with a beautiful view .He offered us Namkeen chai which was badly needed at that time of the day.Room was neat and clean. of lidder restaurant provided us food with awesome service. overall stay was excellent.

Hotel is fabulous and well maintained with nice food and prompt service....rooms and the entire hotel are well heated...... hotel is in the heart of pahalgam....so you easily get taxi services etc......view from the hotel is also mesmerizing.....I must say slightly overpriced but ......overall Fabulous....