Hotel Snowflake

I had a much-awaited holiday in first week of March and my decision to stay in Snow Flake ruined the entire mood. This place cannot be termed as hotel and definitely the hotel owner must go to a decent 'hotel management school'. I ignored critical reviews about this hotel but now I must admit that I felt cheated, the time I stepped down from my car. All positive reviews about this hotel is either ** or maybe the positive reviewers have never been to a decent hotel. Reasons: 1. The road to hotel is very very narrow and very sloppy. Not enough room for any big car or SUV.So, don't try to risk your life. By the way, there is a board mentioning the cost of road connecting the village to main road: 200 thousand (2 lakhs). I will let you assume what kind of road can be built in mountains, for this much amount. 2. The hotel is far far away from main Shimla with no market nearby. Even if you have a car, you will feel scary to go out during evenings. 3. Nothing romantic about this place. Shimla town is more lively. If you want peace and serene views, even Chhota Shimla or Kufri would be better choice. 4. You cannot admire beauty with empty stomach. The food served here was the worst, I had ever imagined. But if you stay here, you have no choice. The chef will not leave any stone unturned to ruin your mood. The menu is just an eyewash and most of the items are unavailable. Evening tea is okay but morning tea was enough for a vomit (Don't know the reason). They only serve paratha-tea or sandwich-tea for breakfast and not even curd will be served. I asked for anything else and the 'chef' said that I will have wait for lunch. 5. About the amenities: The blanket and quilt had smell. The 'so-called' sofa was torn. The table was enough for a water jug and 2 glasses only. Can't sit in balcony as there are monkeys everywhere and they may ruin your holiday. The doors are made of cheap ply and look too awful. Bugs, mosquitoes and spiders are everywhere.The power sockets are broken. Too many stairs to climb and monkeys all around make it too scary. You will surely feel deceived, no matter how little you paid for staying here. 6. 1 manager and 2 staff run this hotel. They are the cook and they are the room-service. I must admire their courtesy and support but customers deserve more. No shifts... noone at reception/kitchen will even pick call before 8 AM. 7. Still if you are adventurous, backpacker, no family... you can try this hotel at your own risk. **, and will give you the worst rooms. I had booked 'Super Deluxe' room but what I got Deluxe room that they proved to be super deluxe. So, better go there and check the rooms before making booking. Holidays are meant for making memories but this place gave me nightmares. I shared my views with you so that you make some wise decisions for a memorable holiday.

I'll definitely recommend this hotel Pros:- 1. Rooms are clean and so were the bedsheets and towels. 2. Washroom was also very clean with installed geyser(which is operative) and smoke detector. 3. Rooms have balcony with an amazing view 4. Room service was above average and staff was very kind. 5. Food is simply fantastic. You wont have much complaints. 6. T/V installed with almost all the channels available. 7. Free wifi Cons:- 1. Hotel is around 8-10kms away from mall road. 2. Road to the hotel isnt good enough as most of the hotels are built on mountains, although parking is available. 3. Location isnt that great. However you will find the hotel using google maps. 4. There are no fans or AC in the room, although you wont need one. But there is also no heater installed. 5. Monkeys can come near the balcony but you can keep the windows locked.

I have been here for 2 days , well hotel is good but far away from city. main thing is hotel doesn't have any holding or boards nr main road side nor on hotel. those 2 days i noticed every customers​ arguing with manager .....  although it looks good n yes it is . so before going to book think twice it's faar away from city, nothing around the corner ,if u didn't like the hotel food u have to stay hungry beacuse no hotels nor restaurant r there nearby. I will never reffer anyone regarding this Snowflake hotel.

We checked-in at 5 pm and were told that an extra mattress for the 3rd adult will be placed in the night. At 10 pm we were told that no extra bedding would be provided. Finally, after lots of arguments with the hotel staff, we were provided the extra bedding. Also, the TV in the room did not work as Tata Sky connection was not subscribed. We asked the hotel, but no action was taken. The hotel did not provide filtered water either and we were forced to buy mineral water.