Thomson Beach House Calangute

The hotel did not provide the rooms shown in the app. Upon arrival, I questioned the staff about the significant differences between the booked room and the photos, as the room looked completely different, dirty, cocroch on bed, broken toilet door, filthy toilet Pot. The staff member insisted the rooms were the same as shown, despite me showing the booking details. He provided no valid explanation and kept repeating that the rooms matched the photos. After escalating the issue to the Goibibo team, they transferred me to another hotel. However, the new hotel also had rooms that did not resemble the photos advertised. moral of the story this isn't the place you would want to visit on vacation with family

they shift you to another hotel, the pictures and the real hotel is not same not same, how come they use such picture, when such rooms ain't existed with this property

was told to check out at midnight saying local guest are not allowed owner was very rude & aggressive refund was not paid

No drinking water No kettle No cleaning if we extend room Bad supervision condition of room is good