Treebo D Grand

our family had a terrible experience staying at treebo d grand in madurai. as we were traveling for a pilgrimage, we expected a comfortable, hassle-free stay, but unfortunately, this hotel was nothing short of a nightmare. 1. damp, unhygienic rooms: the rooms were in a deplorable condition, with visible seepage and a musty odor throughout. it felt like we were staying in a damp basement, and the overall cleanliness was shocking. 2. rude, aggressive staff: the staff at this hotel was incredibly unprofessional. not only were they unhelpful, but their attitude was outright rude and aggressive when we requested assistance. it was truly disheartening to experience such behavior, especially when we were just trying to enjoy a peaceful pilgrimage. 3. no active kitchen: one of the most disappointing aspects was the lack of an in-house kitchen. breakfast wasn’t prepared on-site; instead, it was brought in from an outside source. this raised concerns about the quality and hygiene of the food, and the options were limited and unappetizing. 4. no bellboy or luggage assistance: there was no bellboy or any staff to help with luggage, which was frustrating. considering the poor condition of the hotel, dragging our heavy bags through the poorly maintained corridors was just the icing on the cake. 5. terrible entrance: the entrance to the hotel was nothing short of a horror show. we had to enter through a dark, narrow basement door, which felt unsafe and unwelcoming. it’s hard to believe this was the main entry point to a supposedly reputable hotel. overall, treebo d grand is a complete letdown, and i would highly advise against staying here. the experience was frustrating, uncomfortable, and well below any reasonable standard of hospitality. do yourself a favor and book elsewhere!

The hotel is co located with Reliance Smart super market. The hotel is on the fifth floor. Being a co located property, they have a shared parking with other occupants of the building, for their guests in the basement. So, the parking is limited. Added to that there is no security guard at the parking who can keep the earmarked parking of the hotel reserved for their guests and guard the vehicles after parking. Therefore other occupants' visitors also resultant of no parking space to their guests. I experienced this and by re arranging the parked two wheelers I managed to park my vehicle. Elevator service is not available at the basement. I carried the whole of my luggage and my septuagenarian mother walked all the way from basement to the elevator at ground floor. A security and elevator service are two indispensable requirements at the basement. The rooms are very spacious, well maintained and attractive. Plush beds ward robe, sette, other furniture, clean linen and amenities like kettle drinking water, Android TV with good number of channels etc adds luxurious touch to the room. Cleanliness of the wash room is also very good. There's no partition of wet and dry area in the wash rooms. Therefore one mussbe extra cautious to avoid fall.

Treebo D Grand is placed on the 5th Floor of this commercial building Not sure why the building pics are being showcased here it's 13 room facility in a commercial building way too expensive for the facilities they offer many options are available at this price instead of staying in a commercial building free complementary breakfast which is quoted here will again surprise You - it's served cold in a plate to your room...one will definitely expect a good spread for breakfast which is generally available at all hotels...they prepare outside / order from elsewhere and then serve cold to your room while room is clean / neat but does not deserve such High price by any means have requested for an hour grace time for check out which was blatantly denied by the owner himself (while we vacated one hour prior to check out time...just wanted to check which was denied bluntly) Again this grace time is offered in all hotels if asked for

we could not connect to the hotel through treebo number. the hotel switched off the ac at 5 am. the hotel access from the road for cars is inconvenient.the car parking access is a shabby street with stray dogs around. moment you step out of the room, gives an unpleasant feeling as the corridor has a bad odour. there is no restaurant in this hotel and the breakfast will be ordered from an outside source and will be available by 08:30 to 09:30 am. so if we had to check-out early, we have to forego breakfast after having paid for it. the photos in goibibo and ratings are deceptive and not reflecting the reality. worthless hotel, no value for the high tariff. we will never ever stay in a treebo hotel again and we recommend fellow travellers to think twice before booking this hotel. a nightmare of a stay in my travelling career of 37 years.