Alleppey Haven Beach Villa | Rooms & Pool

Overall, our stay at Alley Haven Beach Villa in a premium room for 6 nights was good. However, few things should be improved to make it best stay. The beach nearby has no umbrellas or decks and one cannot stay long in sun. We hired a scooter to travel to main Aleppey beach to find some shade for our little boy. The hotel restaurant is expensive for dinners; nearby restaurants are cheaper with more options. Thanks for complimentary drop off to the train station.For the price we paid, we expected zero hassle and good internet, which was a little disappointing but we still enjoyed.Pros:Spa Jacuzzi bath tub in premium room was great and relaxing.Good and friendly staff service.Manager Clint helpful and always smiling and to listen.Large and clean swimming pool.Large and clean property with garden and indoor games.Location close to beach and other beach restaurants.Scooter travel made it easier to travel.Badminton court.Cons:For the premium stay, the room is large with spa bath tub, but other amenities are not premium at all.One small shower gel provided for a couple and one child and not provided at all on most days. How is this premium? Good thing we were carrying our own shower gel bottle.Towels are not soft and had stains on them. They need new ones for premium stay. This was reported to the front desk.Internet did not work for two days and the days it worked was very slow. Hardly reached 1-2 mbps. This was reported to the manager and reservations desk number of times and did not improve.No safe in the premium room.The wardrobe provided is too small.No telephone to report issues to the front desk. Had to go down number of times to report issues or to get the room cleaned.There was a pungent smell in the bathroom when switching on the exhaust fan. This was reported to the Manager and did not go away during our stay. The water in the washrooms by the swimming pool does not have hot water. The breakfast was very spicy and had to request coconut chutney to be made non-spicy, which was provided on one day. We stayed in many hotels in Kerala, and nowhere was the breakfast this spicy with chillies.Breakfast was the same menu for three days and had to request eggs.No juice or continental options for breakfast.

the hotel was not at all like a hotel. it was more of a house turned into hotel. there was no cleanliness. towels were so dirty. handtowels and basic bathroom essentials were not provided. breakfast was extremely bad. we asked to put breakfast half an hour earlier. they put the breakfast 15 min earlier but it was extremely bad. only 3-4 items that too were cold. only good thing was swimming pool. to what we noticed is that they are short on staff so they are unable to manage the property. there are a lot of mosquito in allepey but only all out was provided. no mosquito spray to make the guests feel comfortable. need to improve a lot on the management and cleanliness before inviting more guests to their stay.

althougg room was good and staff was friendly but ameneties mentioned in hotel detail was not there like kitchenette refrigerator swimming pool also i booked the room with breakfast, i received idli and vada in breakfast with tea. the idli, vada sambhar were all cold. thwre was no electric kettle, i asked for it and staff provided the kettle, cups and glass. but they didn't even checked that the kettle was not even clean and stinks

The property's location is great as well well accessible & is easily locatable as well, there is beach nearby to it as well. The room was fine but there were a lot of mosquito in it & they didn't provided anything for that. Though the breakfast was included in our booking but very limited quantity of food was provided to us & even the staffs over here were not friendly as well & I didn't liked there services too.