Jain Group Palpasha Resorts

The infrastructure of the property is good, newly built and has a decent view however the service, food quality and the management lacks effort and hospitality. We were received by an oversmart manager of the property who was focused on earning a commission by forcing us to book a taxi operator for sight seeing in the town without even us asking for it. The Manager did not even ask us for our IDs for checking in which shows poorly on the safety that is being maintained by the hotel. We did not opt for a breakfast buffet as we wanted to have a look at the menu which was a poor spread, we saw a lot of other guests complaining about nobody attending them. We decided to order a paneer parantha and bread pakoda. After requesting and literally calling everyone at the restaurant including the chef, we could finally place the order which was received after a long 30-40 minutes. The paneer parantha had no paneer in it and no serving of curd which was mentioned in the menu. The bread pakoda were 4 pieces which were smaller than an egg in the size. Overall a bad experience. Do not book the property if you expect any service at all. Few other nuisances are not mentioned here to avoid the review getting lengthy.

Everyone is rude. They don't show any responsibility towards basic courtesy while customer handling . You better book some place else and enjoy a better experience rather than staying here. They'll soon be out of business I'm 200% sure

(May 19-May 20) What I liked : 1.Location(Amidst greenery,away from chaos) 2.Hospitality 3.Hotel staff only thing to be considered access to local market is 2-3 kms away Safety Inclusion of women staff

it's a wonderful experience staying in the resort for four nights. hotel staff was quite cooperative and helping. cleaning and other services were good.