Naaz Kashmir (A Luxury Houseboat)

It was the worst experience to be at this part of kashmir, When we entered kashmir we got so warmth, love through all the people we felt safe here, but on the second day of our trip when we had to check in at naaz, initially, it was so difficult to find this place, and the girl who spoke to us on call was damn rude, and made so unsafe, she was not at all interested to help, we asked her to send someone at a land mark University of Srinagar, she said no and was not at all polite to us, some how we reached at this location, and whatever we see through pictures she shared on whatsapp or uploaded any where reality is totally different, The entry path was abrupt, all carpenters were working and whole place was filled with collins we were scared to walk then all the guys were staring on us, and we all were girls. It felt so unsafe and uncomfortable to us, but that manager was not able to understand our problem she said that's your problem if you are not liking the space, then we entered we asked her where is the terrace, as we got attracted by the open space and nice placements in terrace, through a pic she shared, she said bcz of weather we have removed everything, as there was no terrace, maybe it was also underconstruction, then there was not a single check in and said people are coming. Just imagine admist of residential area of all kashmir's we girls were alone, this property was so far from nageen lake or dal lake. Plus the people there were all male's and not at all welcoming. They did not offerred welcome drink or said any kind words.

Stayed here on the last day of my three days Srinagar trip. The moment I entered the houseboat I regretted not spending last two nights here as well. This houseboat is on nageen lake which is not as popular as the Dal lake but if you are looking for the paradise which Kashmir is you need to spend a night here. The location of the houseboat is pretty amazing with the serene view of the lake, the staff is courteous, polite and hospitable. Rooms are spacious and nicely appointed. Food was brilliant, owner/manager of the houseboat Mr. Ali and Mr, Muhammed stay eager to go an extra mile to keep you happy. They also provide fishing rods if you want to enjoy fishing in Nageen. The shikara ride they arranged for me was great. They have all the amenities that you would need for your stay. Tea and Kehwa prepared by them is awesome. It was my first trip to Srinagar and I could not decide weather to go for a houseboat or a hotel. I spent two nights in hotels and one night here just to get an experience of a houseboat, but I'd recommend anyone planning a trip to picturesque Kashmir to stay on a house boat and not just any houseboat but Naaz Kashmir. On cleanliness I'd rate them 5/5, on location 5/5, on amenities 4/5 as for running hot water one needs to keep the geyser turned on the entire night and still water would not be that hot, that's not that big an issue as the staff would arrange hot water for you. I am going to stay here on my next trip to paradise...

Total waste of money, A unhygienic place to stay, they call them self a luxury boat but this boat is just like a lodge and they don't have even basic facilities, most of the the electricity is not there so no hot water will come, no intercom will work no ac or heater will run so think about ur stay , I stayed 2 days there but not took shower, room having cobweb every where, every thing full of dust , glass and water bottles in the room is in poor condition not even clean well, no saving kit,no tooth brush available ,after checked in I found hair every where in the bed , they don't have any food minu, in breakfast upma,poha ,banana, watermelon, bread,egg is only available and have zero taste, in lunch rice ,roti, chicken curry, paneer and veg curry, dal , and kheer is only available but no taste, not able to eat properly for 2 day , staff use to leave the boat alone with the guest and u will find no one to address ur requirement, house boat owner is staying just behind the boat but not even bother to visit there guest and asked how is the stay,I stayed in suits room for 2 days paid more ,not taken bath,not having food properly, it was a horrible experience, you people ruined my holiday.

The stay was very disappointing. We had two bookings and for the amount I paid, neither the room facilities nor the food met basic expectations. Despite the amount paid, the service is not all that worth it. As we entered the room, towels, and toiletries from previous visitors were still present. We had to ask multiple times for the room to be cleaned and toiletries to be provided. They fooled us with the route and still charged us for the Shikara ride. I booked a cab and it didn't arrive for 1 hour. A pregnant friend was with me, and she was in distress as she waited. The manager or the owner didn't seem to care and kept saying that they are here to help which didn't make sense given the service. The owner said he would call to discuss this issue, still waiting to hear back. Overall, we ended our trip on a very bad note. I will never choose or recommend this houseboat ever! ITS ALL BIG TALK AND NO SERVICE.