Hotel Paisley Palace, Srinagar

The Rooms are nice but food quality and menu selection is very poor. Daily same breakfast is served,  Daily its either puri chole or puri bhaji also there are only 3 items in the breakfast menu 1. Poha/Upma, 2.Poori Chole/Poori Bhaji, 3. Oats/Baked Beans. In dinner there is 1.Dal, 2.Seasonal Vegetable 3.Paneer Dish & 1 Dessert. The rotis are not properly cooked, one has to wait atleast half hour to get rotis served if you ask them too cook it properly. On giving the cooked rotis they give a reaction that atleast we are serving you on your demand. On our first dinner at our stay the vegetable got finished even before the dinner time was over and had to get up without having the dish. The dinner buffet time was 8PM to 10PM but it got finished by 9:15 PM. The hotel is in short of staff and this reflects in the quality of service. In Rooms they serve only one water bottle which is not at all adequate for a family. Hot water is not available 24hrs in the bathroom. If you order in room they do not have everything mentioned in their menu, as basic as noodles, Paneer Tikka is not available to serve. The hotel is new they should be cooperative friendly and on their toes for guests but they get irritated and start speaking in their own local language making the guest wonder what they are talking about us.

The hotel is a nice clean and a new property. We were really happy as the staff was cooperative and gave us a bigger room. The kitchen staff was also very helpful as we were travelling with a 2 year old kid and they cooked specific meals on request/ order for the kid.

Friendly staff.. very helpful to their customers..but the food quality is poor and way too expensive.. They never changed the bedsheets and pillow cases but the floor was properly cleaned and basic amenities were provided.

Worthless pathetic services washrooms are really bad bed sheets stinks PATHETIC SERVICES AND THE MANAGER KEEPS ON LAUGHING WHENEVER WE SAY ANYTHING OR COMPLAINTS