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Guest Reviews & Rating for Hotel Dhroov Near Mall Road By Mystical Views

goRating

4.4/5

546 Ratings

273 Reviews
5
324
4
157
3
41
2
8
1
16

What our guests say?

  • nice staff (105)
  • mall road (57)
  • clean room (51)
  • amazing food (50)
  • nice stay (47)
  • nice location (33)
  • + 6 more
SS
(Stayed 9 Sep, 2024)

family Traveller

4/5
i recently stayed at hotel ghroov in shimla, and i couldn't be more pleased with the experience. from the moment i arrived, the staff was welcoming and attentive, making me feel right at home. the rooms were clean, spacious, and beautifully designed, providing a perfect blend of comfort and style. the hotel's location is good, offering easy access to mall road and locak market the food at the hotel’s restaurant was avarage. the breakfast spread was especially impressive. overall, i highly reco ...more
AV
(Stayed 19 Jun, 2024)

group Traveller | 1 Reviews Written

5/5
we had an amazing stay. the rooms were big having a great view. the staff was accomodating
RP
(Stayed 14 Jun, 2024)

group Traveller

3/5
Nice staff and service. However improvements can be made with maintainance, especially cleanliness of bed and pillow covers, towels etc and availability of toiletries. Also, bathrooms must have adequate fixtures such as support bars by the toilet (especially for senior citizen guests).
AB
(Stayed 11 Jun, 2024)

family Traveller

5/5
Very nice hotel nd very polite staff Near by mall road 500 mtrs Vehicle parking facility is also good Overall excellent experience
RK
(Stayed 14 May, 2024)

family Traveller

4/5
Room was nice and clean. Food was average.... overall recommended for stay.
YK
(Stayed 25 Dec, 2023)

group Traveller

1/5
My stay over here was pathetic! The hotel is rated as 4 star but we didn't even got internal heating here. Moreover the sockets and the kettle was not working. We asked for ice here but the water they served that with was very dirty. The pillow provided to us was not at all comfortable, And don't even think about taking a brekafast here it's not even worth it.
(Stayed 12 Jun, 2023)

family Traveller | 1 Reviews Written

5/5

Manager | Hotel Replied in 13 days

Dear valued guest, at the outset we would like to thank you for your feedback on your recent stay with Hotel Dhroov, Shi ...more

AV
(Stayed 10 Jun, 2023)

group Traveller | 4 Reviews Written

4/5
I stayed at hotel Dhroov in last week of may 2023 and took valley room without breakfast. Hotel Dhroov is good hotel.Pros:1. Valley Rooms are big and the view is brilliant from outside.2. The service is very good and staff is polite in answering all our queries.Whatever we required they were always helpful and supportive. No rudeness at all which was big plus.3. The lunch food was good. I didn't try their breakfast so can't comment on that.4. You get 24 hrs hot water and cleaning happens daily.5 ...more

Manager | Hotel Replied in 15 days

Dear valued guest, at the outset we would like to thank you for your feedback on your recent stay with Hotel Dhroov, Shi ...more

RA
(Stayed 25 Dec, 2022)

family Traveller

4/5
food quality can be improved, everything else is perfect prompt response on any requests

Manager | Hotel Replied in 1 day

Dear valued guest, at the outset we would like to thank you for your feedback on your recent stay with Hotel Dhroov, Shi ...more

AY
(Stayed 18 Dec, 2022)

group Traveller | 10 Reviews Written

5/5
Just One line.. Five star experience

Manager | Hotel Replied in 4 hours

Dear valued guest, at the outset we would like to thank you for your feedback on your recent stay with Hotel Dhroov, Shi ...more

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