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Reviews of Hotel Garden Palace

Kurla West, MumbaiSHOP-1, SAINATH NAGAR, LBS MARG,NEAR KURLA LION, KURLA-WEST, Mumbai Suburban, Maharashtra, 400070400070Kurla WestMumbaiIndia

6 minutes walk to British Consulate

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4912413.5/5

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Guest Reviews & Rating for Hotel Garden Palace

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3.5/5

491 Ratings

241 Reviews

180

What our guests say?

small room (18)
great stay (12)
poor service (11)
bad experience (10)
slum area (7)
poor location (6)
+ 5 more

JAGDISHKUMAR PATEL (Stayed 15 Dec, 2024)

group Traveller

1/5

No Window In Room Room Was So Dirty nevar Stay In This Property

Review Team | Hotel Garden Park Replied in 3 days

Thank you for your feedback. We're truly sorry to hear about your experience. We apologize for the cleanliness issues an ...more

ajay Chugh (Stayed 19 Jun, 2024)

group Traveller

1/5

Bilkul bakwas hotel tha staff k behaviour rud tha room very bad all over 3rd class s bi bkwas hotel tha

Manager | Hotel Garden Park Replied in 4 months

Dear Guest, Greetings from Hotel Garden Park!!! Your feedback about our hotel is valuable to us, we surely conside ...more

Subhash Sharma (Stayed 8 May, 2024)

group Traveller | 2 Reviews Written

2/5

Reception behaviour is very badAc no working on the roomChange room but no ac work 2nd roomWashroom is very poorshow the picture of hotel is very niceBut presently very poor condition The management and staff here are of very poor thinking and are also clever, still they are giving the room even though the room is not working, the second one was given, that too with bad AC, then the third one was given, its bathroom is absolutely useless, water is flowing, there is no flow of water in the flush, ...more

Manager | Hotel Garden Park Replied in 5 months

Dear Guest, Greetings from Hotel Garden Park!!! Your feedback about our hotel is valuable to us, we surely conside ...more

Parimal Wankhede (Stayed 17 Apr, 2024)

group Traveller | 18 Reviews Written

1/5

It was very bad experience, I have called multiple times to customer service regarding the issue of electricity cut problem but customer service executive also Bound with lots of limitations so unable to help

Manager | Hotel Garden Park Replied in 6 months

Dear Guest, Greetings from Hotel Garden Park!!! Your feedback about our hotel is valuable to us, we surely conside ...more

Rukmendar Kaparthi (Stayed 23 Jun, 2023)

group Traveller

4/5

very good rooms with amenities and service No Restaurant

Manager | Hotel Garden Park Replied in 1 month

Dear Guest, Greetings from Hotel Garden Park!! Guest reviews are always appreciated as they help us to better our ...more

Rajendra Mehta (Stayed 24 Apr, 2023)

group Traveller

3/5

Good hotel..staff behavior nice...auto and taxi easily available

Manager | Garden Park Replied in 1 month

Dear Guest, Thank you for choosing to stay at Hotel Garden Park and we thank you for sharing your review and very hap ...more

Raza Khan (Stayed 31 Mar, 2023)

group Traveller

5/5

Nice hospitality best staff service afortable price rooms

Manager | Hotel Garden Park Replied in 5 days

Dear Guest, Greetings from Hotel Garden Park!!! Thank you for taking your time and giving us a review. It is heart ...more

Sai Vineeth (Stayed 15 Mar, 2023)

solo Traveller | 1 Reviews Written

1/5

Worst hotel I have even been to. They don't even provide basic amenities like toothpaste, soap or shampoo. They don't even have a proper breakfast. The room was full of mosquitoes and they don't even have enough lights in the room, the AC is full of dirt and the bed is dirty.

Owner | Ashraf Replied in 23 hours

Dear Guest, Greetings from Hotel Garden Park!!! Thank you for taking your time and giving us feedback. This always ...more

PARTH PATEL (Stayed 27 Feb, 2023)

group Traveller | 10 Reviews Written

5/5

Nice Hotel & Service & Buget besht price............................................................

Garden Park | Hotel Replied in 4 days

Dear Guest, Greetings from Hotel Garden Park!!! Thank you for taking your time and giving us feedback. Your feedba ...more

TEJASREE PULIPATI (Stayed 21 Feb, 2023)

group Traveller

1/5

We came for visa , Hotel is too bad, Staff are very rude, They costed us extra amount for Just 1 hr before checkin, They don’t clean rooms, If we ask to clean they will tell us to handover our room keys. I don’t recommend to stay here. Hotel premises is too bad, No Hygeine at all

Garden Park | Hotel Replied in 10 days

Dear Guest, Greetings from Hotel Garden Park!!! Your comments have highlighted a cause of concern for us and we wo ...more