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Reviews of Hotel Hideaway Heritage

Risa Colony, Shillong fruit garden , Shillong 793003Risa ColonyShillongIndia

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1391.7/5

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Guest Reviews & Rating for Hotel Hideaway Heritage

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1.7/5

13 Ratings

9 Reviews

Krishtina Das (Stayed 23 Nov, 2021)

group Traveller

1/5

Warm staff But severely lacking initiative and accountability. We had to wait for hours to check in. Also the basic amenities (esp. WiFi) were missing and we constantly had to contact them. Our main issue was cleanliness. It was annoying to ask the staff to change the bedsheets , which they should have done on their own after the previous guests leaves. We found male hair fragments and other unidentifiable bits and pieces on our bed which shows clear lack of hygiene.

Undefined | Undefined Replied in 27 days

Dear Sir , we are extremely sorry because we were unable to happy and regarding hygiene we are use to keep it top prior ...more

Sunil Ghose (Stayed 17 Apr, 2018)

5/5

One of the best place in Shillong, if you are looking for peace and comfort with homely experience .

Manager | Pradeep Replied in 1 day

Thank you sir ! we are great full for your precious review .

Haanu Fatlyf (Stayed 15 Apr, 2018)

4/5

Friendly service,home cooked meals,helps u connect with the nature,peacefull surrounding,amidst beautiful flowers!!

Manager | Pradeep Replied in 3 days

Thank you so much for your review ...

Rinku Singh (Stayed 9 Jan, 2017)

1/5

the hotel is not clean and its not value for money . the management is totally unsystematic .

Manager Replied in 3 months

Dear Sir! we are extremely sorry because you were uncomfortable in our place! as per property we don't have right to b ...more

Amarnath Kr (Stayed 19 Dec, 2016)

1/5

Horrible Experience, The place is not clean. Should improve a lot.

Manager Replied in 4 months

Dear Sir! we are humbly request you to give us a chance to improve ourselves..

Ashish Khugshal (Stayed 14 Nov, 2016)

1/5

Its too far from market , so u hv to hire a taxi , who will charge u 200-250 for one way. no nearby restaurant so u hv to order food from room service , food is too much expensive but quality of food is seems like hostel food

Manager Replied in 5 months

dear sir! greetings from hideaway heritage, Shillong, we have recently started free pick up and dropping facilities so ...more

Rajat Sharma (Stayed 31 Oct, 2016)

3/5

Due to peace, comfert.service is good.Arjun is really a nice guy and very helping by nature.

Manager Replied in 5 months

Dear Sir! we are thankful for your review and we appreciate your afford to take out spare time for us..

Soumyakanta Swain (Stayed 27 Oct, 2016)

4/5

The hotel is good. The location is good for tourists with family.

Manager Replied in 5 months

Dear sir! we are greatfull to have a excellent reviews for our property! we will be always obliged for your afford to ...more