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Reviews of Jain Group Hotel Sonamchen

Upper Pelling, PellingUpper Pelling, Near Old Helipad, Pelling, Sikkim, Pin-737113737113Upper PellingPellingIndia

8 minutes walk to Pelling Shared Jeep Stand

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10375104.1/5

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Guest Reviews & Rating for Jain Group Hotel Sonamchen

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4.1/5

1037 Ratings

510 Reviews

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What our guests say?

polite staff (146)
nice stay (89)
nice location (84)
vegetarian food (74)
nice view (46)
nice place (27)
+ 6 more

Souvick Dey (Stayed 4 Jul, 2025)

4/5

Nice property at upper pelling, Cooperative staffs, great foods. Excellent view of Kanchanjungha from ro balcony. only negetive was TV not working.

jaingroup gangtok Replied in few seconds

Dear Guest , Thank you for your lovely review! We're so glad you enjoyed the peaceful charm of Upper Pelling, our team' ...more

BIKASH JANA (Stayed 29 Jun, 2025)

group Traveller

4/5

1. No lift. 2. Rooms & view very good. 3. Tea kit given. 4. The staffs are very good. 5. Food is very very costly. 6. 15 mins to 'sky walk' by car.

jaingroup gangtok Replied in few seconds

Dear Guest , Thank you for taking the time to share your experience with us! 😊 We're delighted to hear that you enjoye ...more

Kriti Singh (Stayed 27 Jun, 2025)

1 Reviews Written

2/5

the rooms were ok no fans provided there were insects riaming around in the corridor.The windows did not have wire netting.

jaingroup gangtok Replied in 9 days

Dear Guest , Thank you for sharing your feedback. We take great pride in ensuring our guests experience a seamless and ...more

Tarun Tomer (Stayed 14 Jun, 2025)

family Traveller | 16 Reviews Written

3/5

Only plus point is View from the balcony and vegetarian food but service is very slow. No one pick calls at reception and restaurant you have to come down to reception to convey the message.

jaingroup gangtok Replied in few seconds

Dear Guest , Thank you for sharing your feedback. We're glad you enjoyed the view from the balcony and appreciated our ...more

Mithilesh kumar (Stayed 8 Jun, 2025)

group Traveller

5/5

Staff is friendly and sufficient Kanchenjunga view is stunning Delicious food Excellent location Overall, a wonderful stay!

jaingroup gangtok Replied in few seconds

Dear Guest, Thank you for your kind feedback! We’re delighted that you had a pleasant stay and enjoyed the friendly ser ...more

Shriparna Banerjee (Stayed 4 May, 2025)

group Traveller

2/5

Pathetic Service with a Good View – That’s All! Just completed a two-day stay and I must say, the only good thing about this hotel is the view — everything else was a huge letdown. Right from the moment we checked in, things started going downhill. There was only one slipper in the room, and to make it worse, both slippers were of different size and color. When I requested another pair (since we were two guests), the staff flatly refused — no apology, no effort to resolve the issue. Later tha ...more

jaingroup gangtok Replied in 2 months

Dear Guest, Thank you for sharing your detailed experience. We’re glad you enjoyed the view from the hotel, and we unde ...more

Ritika Mukherjee (Stayed 23 Apr, 2025)

group Traveller

4/5

majestic view from hotel .. would love to recommend mountain view rooms .. excellent amenities

jaingroup gangtok Replied in few seconds

Dear Guest, Thank you so much for your lovely feedback. We're delighted that the majestic views left such an impression ...more

Arpan Thakkar (Stayed 13 Apr, 2025)

group Traveller

5/5

Very good service and polite staff. Location is good. View from the hotel is good. Clean and well maintained hotel

jaingroup gangtok Replied in 3 months

Dear Guest, Thank you for your kind words. We're pleased to know that you appreciated our service, staff, and the overa ...more

Subhadeep Banerjee (Stayed 11 Apr, 2025)

group Traveller | 2 Reviews Written

4/5

Very good hotel,good location and staff behavior,room with great view. Only thing is room telephone ☎️ was not working,toilet seat dirty, Good environment and atmosphere inside hotel

jaingroup gangtok Replied in few seconds

Dear Guest , Thank you for your kind words and for highlighting what you enjoyed—especially the location, staff behavio ...more

chetan shah (Stayed 3 Apr, 2025)

family Traveller

5/5

1. very nice staff behaviour and prompt service 2. view from the hotel is awesome 3. ⁠location is good 4. ⁠value for money 5. ⁠very near to local market and lot restaurant nearby

jaingroup gangtok Replied in 3 months

Dear Guest , Thank you for your thoughtful review. We're pleased that you enjoyed the location, found our team welcomin ...more