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Reviews of La Serene Resort & Spa

Mahabaleshwar - Panchgani Road, Mahabaleshwarnear nakinda bus stop Panchgani Mabaleshwar Road412806Mahabaleshwar - Panchgani RoadMahabaleshwarIndia

5.1 km from city centre

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2381204.2/5

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Guest Reviews & Rating for La Serene Resort & Spa

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4.2/5

238 Ratings

120 Reviews

122

What our guests say?

cooperative staff (53)
great experience (33)
spacious room (32)
nice place (30)
perfect location (19)
delicious food (19)
+ 5 more

Vikrant Malusare (Stayed 20 Apr, 2025)

group Traveller

1/5

no staff coordination, worst service, no swimming pool guardian, shrude and arrogant staff and manager..

Ayushi Jain (Stayed 11 Feb, 2025)

women Traveller

1/5

Very small and old construction room with snall bathroom, very high charges as per the room.

Swati Yadav (Stayed 23 Jan, 2025)

group Traveller | 1 Reviews Written

5/5

Amazing place to stay. The property was beautiful, rooms were large and breakfast buffet was good. Do try out their tea and chole bhature!

Front Desk | Monalisha Replied in 15 days

Dear Guest, Thank you for the feedback. we appreciate your fantastic rating and review. It's delightful to hear that ...more

Steffi Jayaseelan (Stayed 12 Sep, 2024)

group Traveller | 1 Reviews Written

4/5

good stay, regular maintenance eventhough the weather condition is not so favourable for the rooms, very well ventilated and clean. staff is quite generous, so hospitality is a 10 for sure.

Front Office | Monalisha Replied in 17 days

Dear Guest, Thank you for the feedback. we appreciate your fantastic rating and review. It's delightful to hear that ...more

Maria Rongmei (Stayed 29 Jun, 2024)

group Traveller | 14 Reviews Written

5/5

Hats off to all the La Serene Staff for providing the top notch hospitality. i would like to mention all the individual staff name who had made our stay impeccable. Uncle Nikam (the gatekeeper) who was standing all day in rain assisted me with umbrella even though I was running here and there trying to figure out my stuffs. Monalisa in front dest is so polite and highly professional. The other 2 staff Abhi & Atharva (hope I got their name right) were so calm and helpful. I forgot to ask the na ...more

Front Desk | Monalisha Replied in 3 days

Dear Guest, Thank you for the feedback. we appreciate your fantastic rating and review. It's delightful to hear that ...more

Deepak Gawade (Stayed 21 Mar, 2024)

family Traveller | 1 Reviews Written

5/5

Good place to stay. Family friendly

Front Office | Monalisha Replied in 1 month

Dear sir, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely va ...more

Nikitha Manish (Stayed 18 Dec, 2023)

group Traveller | 1 Reviews Written

4/5

The restaurant service was slow but the rest was good . The rooms were clean and the place was serene . Restaurant service was very slow

Front Desk | Monalisha Replied in 6 days

Dear Guest, Thank you for the feedback. we appreciate your fantastic rating and review. It's delightful to hear that ...more

Kishalay Choudhury (Stayed 9 Dec, 2023)

group Traveller

5/5

The restaurant service could do better. But the resort is impeccable! Especially during the evening

Front Desk | Monalisha Replied in 3 days

Dear Guest, Thank you for the feedback. we appreciate your fantastic rating and review. It's delightful to hear that yo ...more

Aryan Singh (Stayed 1 Nov, 2023)

group Traveller

5/5

Great Hospitality , Polite Staff and Overall Very nice experience .

Executive | Monalisha Replied in 4 days

Dear guest, Greetings from la serene. We feel happy to learn that you enjoyed staying with us and that we could fulf ...more

Sumeet Nawani (Stayed 6 Sep, 2023)

family Traveller | 2 Reviews Written

4/5

We were a family of 3 and we stayed for 2 nights. Overall the stay was enjoyable. Yays: Location of the resort is great. Near to all major attractions. Food: Breakfast buffet had many options. We also had one other meal in which all items were made to perfection. The restaurant has both veg And non-veg options, so, we being vegetarians were hesitant to give it try, but veg food was also delicious. Recreation room was well maintained and had a lot of options. They also have a swimming pool, but ...more

Executive | Monalisha Replied in 8 hours

Dear guest, Greetings from la serene. We feel happy to learn that you enjoyed staying with us and that we could fulfil ...more