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Guest Reviews & Rating for Hotel O New Pune

goRating

2.7/5

35 Ratings

15 Reviews
5
9
4
3
3
8
2
8
1
7

What our guests say?

  • humble staff (6)
  • bad experience (3)
  • pay extra amount (3)
  • avail dining facility (3)
  • dirty bathroom (3)
  • good food (2)
  • + 1 more
NS
(Stayed 24 Nov, 2024)

solo Traveller

1/5
SO MUCH BAD EXPERIENCE. IST TIME IN MY LIFE I SEE SO MUCH BAD BEHAVIOR OF HOTEL STAFF.
PR
(Stayed 26 Jan, 2023)

group Traveller

5/5

Manager | Oyo Replied in 1 day

Hey Padmakumar R, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Sagar

AP
(Stayed 20 Dec, 2022)

group Traveller

2/5
ac was not working properly.. bathroom was unhygienic..bed was too small.. overall bad experience..
SN
(Stayed 12 May, 2022)

group Traveller

5/5
The new pune residency is a nice hotel to stay a full day Or one night. nice service. The food is good and this hotel is also secure.

Manager | Oyo Replied in 1 day

Hey Suraj Nikam, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Pravin

DB
(Stayed 4 Jan, 2022)

group Traveller | 21 Reviews Written

1/5
very horrible conditions of so many issue in this hotel. complete non hygienic, no hot water, very dirty bathroom, insect's was there, complete unclean room and hotel, phone is not working, lot of other issues r also there. we have left out before completed the trip, one day before on 4th Jan. our check out was on 5th. pl return our money of one day

Manager | Oyo Replied in 1 month

Sorry for the unpleasant experience you had with us, Dharmendra Bandil. Thank you for sharing the feedback, we are using ...more

NS
(Stayed 2 Oct, 2019)

women Traveller

2/5
Overall experience was poor. Geyser was not working. Staff were ill mannered and were not responsive. They asked me to pay extra amount. I couldn't avail dining facility. Locating the hotel was inconvenient.

Manager | Oyo Replied in 1 day

Hi, Nishit! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will def ...more

ST
(Stayed 2 Oct, 2019)

women Traveller

1/5
Overall experience was very bad. i checked in at late in night. They gave very less time for check out not the standard 1hr time for check out. Also hotel asked me to pay extra amount. There are all amenities in the room. I didn't avail dining facility.

Manager | Oyo Replied in 1 day

We are so disappointed to hear such kind of experience, Sudhir! Being a visitor, we do realize how team it feels in such ...more

MM
(Stayed 2 Oct, 2019)

group Traveller

3/5
Overall experience was outstanding. Staff were great. All amenities were there. Room was clean. There is dining facility and it provides nice food.I went for business stay. But it is also good for couples.

Manager | Oyo Replied in 1 day

Hi, Mishal! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worr ...more

YH
(Stayed 2 Oct, 2019)

group Traveller | 3 Reviews Written

3/5
Overall experience was amazing. Staff were well mannered. Location was good. But it was not convenient to locate the hotel as the address was wrong. No complimentary services was provided.

Manager | Oyo Replied in 1 day

Apologies for the inconvenience caused, Yogesh! We are really disheartened to hear such kind of experience and can feel ...more

(Stayed 1 Sep, 2019)

group Traveller | 10 Reviews Written

1/5
It is a very bad experience in this hotel in my entire life. If anyone wants to book this hotel, I requested to all of you please don't do it. It is a very worst hotel. He have collected Rs. 300/- extra from me irrespective of my booking . Also, the rooms is very dirty & tidy.  The hotel is located nearby chikhali. When I have reached at hotel at 12 PM he asked me to pay extra money otherwise your booking will be going to be cancelled.

Manager | Oyo Replied in 2 days

Hi, Balaji! We are extremely apologetic to know that your experience with us has not been a pleasant one and we would d ...more

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