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Guest Reviews & Rating for Hotel O Rana Residency Near Western Express Highway Metro Station

goRating

1.8/5

281 Ratings

109 Reviews
5
80
4
53
3
37
2
38
1
73

What our guests say?

  • friendly staff (14)
  • small rooms (10)
  • bad service (7)
  • bad experience (6)
  • comfortable stay (5)
  • good location (4)
  • + 1 more
SB
(Stayed 9 Apr, 2022)

group Traveller | 1 Reviews Written

1/5
I would like to get my money back as the hotel was very bad they treated us very badly.

Manager | Oyo Replied in 19 hours

Hey Sagar Bajaj, It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon ...more

SS
(Stayed 9 Dec, 2021)

group Traveller | 2 Reviews Written

1/5
very bad condition no tv no ac working no water no shower kit is very bad condition waste of money
RY
(Stayed 14 Nov, 2021)

solo Traveller | 3 Reviews Written

2/5
Very very pathetic Hotel I ever stayed. No Toiletries No water, No phone to dial to Reception, Have to use personal mobile phone to dail reception.
(Stayed 27 Sep, 2021)

group Traveller | 2 Reviews Written

1/5
My booking was including breakfast and lunch...Bt they denied ...they said you have to talk to booking agent.... I was not provided breakfast and lunch...Where should I complain...

Manager | Oyo Replied in 25 days

Hi, Ashish! We are sorry for finding that your experience with us was not nice. We will certainly be working on your fee ...more

SO
(Stayed 3 Sep, 2021)

group Traveller | 3 Reviews Written

1/5
Room was not cleaned , bed covers not washed, bathroom was in very bad shape n people were arrogant
MJ
(Stayed 1 Aug, 2021)

women Traveller | 4 Reviews Written

1/5
horrible service no water supplies flush not working we changed the room in that room there is no water super disappointing

Manager | Oyo Replied in 14 days

Hi, Miloni Jhaveri! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive ...more

(Stayed 26 Jun, 2021)

group Traveller | 18 Reviews Written

1/5
Totally run down property, They dont even change linens they make a bed used by previous guest and give that to you, Painting issue everywhere, AC in the room is also not working, They dont follow covid protocols, Rooms and not clean and hygienic,Staff doesnt wear masks, I suggest everyone not to visit this property it gives you a feel of some rundown lodge.

Manager | Oyo Replied in 9 days

Hi, Hasnan Khan! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not ...more

(Stayed 6 Apr, 2021)

group Traveller | 8 Reviews Written

1/5
Very bad.. Ac was not working.. Rooms were more like lodging rooms. Please do not take room no 101..or please check your rooms before

Manager | Oyo Replied in 2 days

Hi, Prateek! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will su ...more

(Stayed 31 Mar, 2021)

solo Traveller

1/5
Bad hotel.Don't go.It's bad. No Ac working.No wifi.

Manager | Oyo Replied in 4 days

Sorry for the unpleasant experience you had with us, Mohd Rizwan. Thank you for sharing the feedback, we are using this ...more

PM
(Stayed 17 Feb, 2021)

group Traveller | 8 Reviews Written

1/5
No TV in the room, breakfast was not available in the hotel. No hot water in the room. AC was making loud noise.

Manager | Oyo Replied in 22 days

Hi Preetam Mahadik, We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towar ...more

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