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Guest Reviews & Rating for The River Palace

goRating

2.7/5

19 Ratings

16 Reviews
5
1
4
6
3
3
2
4
1
5

What our guests say?

  • not good stay (3)
  • good thing (2)
  • short notice (2)
  • peaceful place (2)
  • bad service (2)
DD
(Stayed 29 Apr, 2019)

family Traveller

2/5
No proper reception and no phone facilities are available, Ac was not proper

Manager | Jogindar Singh Replied in 6 hours

Sorry for the inconvenience sir

(Stayed 17 Apr, 2018)

4/5
bedsheet, blanket and pillow cover all are dirty

Manager | Jogindar Singh Replied in 3 days

soory for your inconvience

VK
(Stayed 20 Feb, 2018)

4/5
I booked around 18rooms in this hotel. All the rooms were in good condition, in a very short notice I asked them to switch few rooms from 2nd floor to Ground floor and was done in few minutes with out any extra charge, location of this hotel is good. The Manager of the hotel is a very nice and humble guy, he listened to all my concerns and took immediate action to resolve those. Food was good. The only thing they need to work on is the night staff. Had a pleasant stay in this hotel.

Manager | Jogindar Singh Replied in 15 days

thanks for your review sir

ST
(Stayed 15 Sep, 2017)

1/5
very bad experience in this hotel remove this hotel to your list

Manager Replied in 2 days

soorry for your incovience

VS
(Stayed 24 Oct, 2016)

4/5
Nice place and service ...

Manager | Riverpalacevns Replied in 10 months

thanku

AT
(Stayed 10 Jul, 2016)

3/5
This is pleasant stay for person mean Value of money

Manager Replied in 1 year

thanks sir hope you have plesant stay

RR
(Stayed 11 Jan, 2016)

2/5
It was a satisfactory experience, no hassle at all. Overall totally Satisfied with hotel and hotel services. All together it was a comfortable experience.

Manager | Riverpalacevns Varanasi Replied in 6 days

Thank for your feedback, we look forward to welcome you again

KK
(Stayed 26 Jul, 2015)

1/5
Rooms were messy. Service was not worth mentioning. Location is very bad. TV didn't worked. Overall a bad experience. Skip it!

Manager | Riverpalacevns Varanasi Replied in 4 months

Apologoes for all the inconvienece caused to you. We look forward to serve you better.

PA
(Stayed 9 Jul, 2015)

3/5
It was a nice experience !

Manager | Riverpalacevns Varanasi Replied in 4 months

Dear Sir, Thanks for the feedback we are glad to know about your pleasant stay. We look forward to welcome o ...more

RG
(Stayed 30 Jun, 2015)

1/5
It is very bad hotel services was not good please delete this hotel from your list

Manager | Riverpalacevns Varanasi Replied in 5 months

Apologoes for all the inconvienece caused to you. We look forward to serve you better.

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