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Guest Reviews & Rating for The Shelter Heritage

goRating

3.6/5

19 Ratings

9 Reviews
5
8
4
5
3
1
2
1
1
4

What our guests say?

  • Good Food (1)
AA
(Stayed 8 Aug, 2025)

5/5
i booked my stay 01night yesterday and going to continue 03 nights because warm welcome by the staff . very polite team . room are very clean .food was great fresh made and they arranged for trip of kashmir for upcoming days with discount rate with other fellow travellers
MM
(Stayed 10 Oct, 2023)

group Traveller | 4 Reviews Written

1/5
Overpriced and worst hotel. Also beware of fake transport promises they offer you. In breakfast they offered only parathas with lots of oil and dry breads. If you deny they will say this is kashmir you cant go if you dont pay. Clear threatening they give. Also last day they did not come for airport drop bcz we didn't stay in their hotel, hiwever they took money by saying wherever you will be we will drop you.Just bunch of crooks. See proof of chat with the owner. He stopped replying.
PS
(Stayed 1 Jan, 2023)

group Traveller | 2 Reviews Written

5/5
It was very good experience, hospitality was good .Also host(Mr Izaz) was very much humble and communicative which made easy for us to plan our day in Srinagar. -24hrs Heated Water Supply-Neat & Clean
PO
(Stayed 17 Apr, 2022)

group Traveller | 1 Reviews Written

2/5
The hotel doesn't have a restaurant. They claim to have one. Also, it is not centrally located, no eateries near by. you can't find any autos or cabs near by.

Manager | Shelters Replied in 3 days

Dear Sir I am thankful for your review and always requesting please write fact. We have small restaurant ...more

OK
(Stayed 4 Aug, 2017)

1/5
Worst ever Hotel visited till date.. I came back from gate itself, didn't even entered Hotel.

Manager | Lonely Guest House Replied in 2 hours

He never came to Hotel for check in

SY
(Stayed 7 Jun, 2016)

5/5
Second home in srinagar City , if you are in srinagar city must book this guest house, because neat and clean, homely food, carry people, and arranging the activities through them for visit gulmarg, phalagam and sonamarg ,

Manager | Lonely Guest House Replied in 1 year

Thank you very much for your feedback. Hope to serve you again.

SM
(Stayed 29 May, 2016)

4/5
good hospitality excellent in tour planning and guidance excellent home made food in break fast and dinner. easy in negotiations in any change in tour plans fully safe and calm place to stay being the location is remote from market, need to spare additional day for shopping, and hanging around in Srinagar. last but not the least... Value for money.. ( be ready to spend 100℅ more than what you plan, in case of contingencies, in sight seeing). Wishing you all... A very happy Srinagar trip... Enjoy..

Manager | Mr Maqbool Replied in 1 year

Thank you very much for your feedback. Hope to serve you again.

RT
(Stayed 14 May, 2016)

1/5
I booked for 3 nights. I checked out with shock within 1 hour due to following reasons : - right in the middle of room a wooden stove/angethi with chimney . Bizaare really even if it is a local flavour. - no almirah, no table , no chair. when i requested for table chair i was given a home made table chair suitable for toddlers of age 5 to 7 years. - isolated scary place with no market nearby . no autos nearby though owner offered help to call auto whenever required.. - cramped room, no plac ...more

Manager | Mr Maqbool Replied in 1 year

We are very sorry for the inconvenience caused. Thank you very much for your feedback. Hope to serve you again.

KS
(Stayed 24 Apr, 2016)

5/5
Food was amazing, Services was excellent , The Rooms was neat and clean , free wifi which is rare thing in srinagar . people are amazing

Manager | Lonely Guest House Replied in 1 year

Thank you very much for your feedback. Hope to serve you again.

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