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Guest Reviews & Rating for Hotel Windsor Castle

goRating

3.2/5

57 Ratings

30 Reviews
5
15
4
17
3
6
2
4
1
15

What our guests say?

  • peaceful location (5)
  • good place (4)
  • cyber city (3)
  • tasty food (3)
  • excellent service (3)
  • small room (3)
  • + 5 more
(Stayed 13 Mar, 2020)

solo Traveller

3/5
cleanliness wise good , complementary breakfast was not provided. the staff is helpful and room service is okay

General Manager | Anuj Replied in 4 months

Dear Guest,Thanks for giving an oppurtunity to host you.Will look forward to welcome you soon again.

ST
(Stayed 25 Nov, 2018)

group Traveller | 1 Reviews Written

1/5
Room had no AC , fan noisy , smell in the room , initially reception person refused to check in , no customer service attitude

Manager | Booking Engineers Replied in 17 days

Hi Siddharth, We really appreciate that you took time to review your stay at our hotel. We truly value the opinions of ...more

AB
(Stayed 10 Apr, 2018)

4/5
Value for money, perfect hotel for economical stay, just adjacent to the Heart of Gurgaon i.e. The Cyber City

Manager | Booking Replied in 15 days

Dear Arpita Bansal, It makes our day to look at such a nice feedback. Many thanks for your positive recommendation. We ...more

HV
(Stayed 29 Jan, 2018)

5/5
One of the good budget property in this vicinity, looking forward to stay here again. food was also good.

Revenue Manager | Booking Engineers Replied in 20 days

Dear Mam, We are delighted to hear that you had comfortable stay and hope the overall experience was good. We feel truly ...more

NS
(Stayed 28 Jan, 2018)

5/5
Extremely good ambience , very much close to Cyber city the hub of Gurgaon. Value for money as rooms very comparatively larger in size in the given rent slab. Nice food. Located at peaceful location.

Revenue Manager | Booking Engineers Replied in 1 day

Hi Nitin, Thank you for taking out time write us a review.We are delighted that you had comfortable,nice and pleasant st ...more

PA
(Stayed 4 Nov, 2017)

1/5
Very Bed Staff The Men On Hotel Countre Was Behoved Very Bedly With Me He Treat Costumer Like Sit Almost Fight With Me Because He Want To Change My Room For Witch I Paid And He Want To Put Me In Very Basic Room I Told Him Why Would I Do That Than He Call Up With Other Boys Of Hotel And Try And Fight With Me Finley I Have To Live The Hotel In Middle Of My Staying Avoid This Hotel Because Of Staff

Revenue Manager | Booking Engineers Replied in 3 months

Hi Prakakash, We really appreciate that you took time to review your stay at our hotel. We truly value the opinions of o ...more

PG
(Stayed 24 Sep, 2017)

1/5
Rooms are too small, you can get better room size in the same prize. Worst part was the room service and rude behaviour of the staff. Hospitality was something that was missing in the staff’s behaviour, especially the managerial level. Bell boy and other staff members were still amiable but the managerial staff was least bothered about their behaviour, it was like they are doing some kind of a favour by giving us accommodation. They couldn’t supply the basic amenities like dental kit.

Revenue Manager | Booking Engineers Replied in 5 months

Dear Sir, We really appreciate that you took time to review your stay at our hotel. We truly value the opinions of our c ...more

SM
(Stayed 15 Sep, 2017)

4/5
RR
(Stayed 12 Sep, 2017)

4/5
Good location and nice place to stay but costlier in this location rest all ok good service
OR
(Stayed 8 Sep, 2017)

4/5
Budget hotel for business travellers and has a good location

Guest Relations | Mathew Replied in 11 days

Hi, So glad that you liked your stay with us! Look forward to hosting you again.

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