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Zacs Valley Resort, Kodaikanal
Review of Zacs Valley Resort, Kodaikanal

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Reviews of Zacs Valley Resort, Kodaikanal

Ganeshapuram, KodaikanalW3/1438,BHARATHI ANNA NAGAR,PERUMALMALAI,DINDIGUL TN 624104GaneshapuramKodaikanalIndia

15.5 km from city centre

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131703.8/5

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Guest Reviews & Rating for Zacs Valley Resort, Kodaikanal

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3.8/5

131 Ratings

70 Reviews

What our guests say?

friendly staff (22)
good experience (15)
good room (12)
bad road (3)

Manoj Shetty (Stayed 18 Nov, 2024)

family Traveller

4/5

stay is good , service could be improved and food has to compromised and no complaints/regrets. view and rooms are good .

Manager | Zacs Valley Resort Replied in 7 days

Dear Guest, Greetings! Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the view a ...more

Anu Sunny (Stayed 5 Nov, 2024)

group Traveller

5/5

Beautiful stay with calm surroundings.. and hotel staff were very understanding and helpful

Manager | Zacs Valley Resort Replied in 4 days

Dear Guest, Greetings! Thank you for taking the time to share your feedback. We are delighted to hear that you enj ...more

karthik leo (Stayed 29 Sep, 2024)

family Traveller | 1 Reviews Written

5/5

very good location and the services are good , a must visit for weekend with family and friends , staffs are very friendly

Manager | Zacs Valley Resorts Replied in 8 days

Dear Karthik, Greetings! Thank you so much for taking the time to share your wonderful experience with us! We’re t ...more

kathir revo (Stayed 17 Sep, 2024)

group Traveller | 2 Reviews Written

3/5

The location is peaceful and nice, quite a distance from the city. The roads for about 8 to 10 km are in pretty bad shape. It's about 3 to 4 degrees warmer than Kodaikanal. The food was tasty, but the service could use some work. It's a bit pricier than what you'd expect. The room service staff informed us that they could only supply 2 liters of drinking water, which left us quite disappointed. We were told a welcome drink was included when we booked, but we didn't get one, which was a letdown. The activities at the resort are enjoyable, but some indoor ones come with extra charges.

Manager | Zacs Valley Resorts Replied in 7 days

Dear Kathir, Greetings! Thank you for your feedback regarding your recent stay with us. We are pleased to hear t ...more

Jinu Venugopal (Stayed 26 Aug, 2024)

family Traveller | 6 Reviews Written

3/5

Food is worst .. not worthy at all ... also inside room is not that clean.. we experience rain water spilling inside the room also some bad odour ... Apart from above The view of the property and games room r very nice ... we enjoyed ... Except food over all good 👍👍

Manager | Zacs Valley Resorts Replied in 5 days

Dear Jinu, Greetings! Thank you for your feedback. We're glad you enjoyed the view and games room but apologize fo ...more

Shobhana Panwar (Stayed 16 Jul, 2024)

family Traveller

1/5

My stay at this resort was a complete disaster: Dim lights and constant power outages made it uncomfortable. Painfully slow, unprofessional, and unresponsive service. Rude and unhelpful, lacking basic customer service skills. Overpriced for poor quality and small services. Extra charges for extra beds and that too without proper bedding. They would put the mattress where all spiders, ants, and insects would roam around you. One will find a lot of lizard's poop on the bed and may fall on someone ...more

Mohamed Iqbal (Stayed 24 Nov, 2023)

group Traveller

4/5

stay was overall very good except the fact the food quality should definitely get improved as we don't have any option to buy food from outside ... travelling to this resort will be a good experience for the driving lovers.. reception manager Mr Xavier was very nice in welcoming with a pleasant smiling face .

Reputation Manager | Khushbu Maurya Replied in 4 days

Dear Sir, We are so thankful to receive your reviews and ratings. We are happy that we were able to create such a n ...more

Mathew M (Stayed 2 Feb, 2023)

group Traveller | 1 Reviews Written

5/5

Very close to the nature birdy sounds cloudy misty cozy to be n beautiful peacocks sighting from the room next level overall good stay must visit 📍 Guys trust me food is awesome next level taste 🤤at very affordable cost you cant get this level hygiene food anywhere in kodai Very friendly and humble staff here nothing to complain care is shown at the most🙏

Reputation Manager | Khushbu Maurya Replied in 25 days

Dear Guest, Thanks for a very generous and encouraging review. We are very happy to hear of your overall satisfacti ...more

Sanchu Prarthana (Stayed 6 May, 2022)

family Traveller

1/5

very bad experience. there was heavy rain during night and a small tree branch fell over the roof by which the clay roof tile broken and water started leaking inside the room.. informed the incharge ..he took photos and all and I asked either to fix this or provide any other cottege.. nothing done from their end..

Reputation Manager | Yamini Makwana Replied in 6 months

Dear Guest, We are really sorry for your bad experience. Let us inform you that when you had this experience, the p ...more

Anil Kumar (Stayed 23 Feb, 2022)

group Traveller

5/5

Great resort with greenery and peaceful environment. Very cooperative and good staffs along with good food. The interesting fact about the resort is it's having different kinds of games and activities. The cottages of the resort are having cute outdoor sitting with chairs and tables. The only drawback is it's a bit far away from the city and the place is having network issues otherwise I would love to visit the resort again. I had booked a deluxe cottage and the best part about it was having a d ...more

Manager | Zacs Replied in 12 days

Dear Sir, Thank you for your valuable rating to our resort, we hope to welcome you back in future once again.