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Hotel

Snow Moon Homestay

pattamthanam house, chithirapuram p. o. , chithirapuram south Munnar India 685565
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2018, 24 Feb
atSnow Moon Homestay
100%Guest recommend this hotel
Krati ShuklaIt was not at all a pleasant stay. Hotel surrounding was stinking, tough to breathe as well. Rooms were not spacious. No internet connection only mobi..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    2Rooms
    • Ayurvedic Facilities
    • Sun umbrellas
    • Suitable For Children
    • Cycling
    • Special Diet Meals (upon request)
    • Video conferencing
    • Dining Hall
    • Multi Lingual Staff
    • Printing service
    • Guide / Sightseeing Service
    • wi fi
    • Non Smoking Hotel
    • Charging points
    • Local Tour / Travel Desk
    • Taxi Services
    • Cell Phone Rental
    • Sun Deck
    • Towels/Linens (surcharge)
    • Early departure
    • Free Local Calls
    • Front Desk
    • Jeep safari
    • Ironing Service
    • Laundry Service Available
    • Breakfast Service
    • Dining area
    • Extra Bed (On Request)
    • Hot Tub
    • Either Early Check in /Late Check-out (Subject to Availability) up to 4 hours
    • Safari
    • Room Service (24 Hours)
    • 24 hours power back-up
    • Reception rooms
    • Wake-up Call / Service
    • Fishing
    • Grocery
    • Surfing
    • Free Wifi
    • Full Time Operation for All 7 Days
    • 24 Hour Check in-Icon
    • Wifi
    • Barbecue Area
    • Housekeeping
    • Translation Services
    • Outdoor Parking - Non Secured
    • Car Rental
    • Pets Allowed
    • Trekking
    • Daily Housekeeping
    • Wi-Fi Internet (Deprecared)
    • Grounds
    • TV lounge
    • Cook Services
    • Internet Access
    • Use of common kitchen
    • Terrace
    • Fax Machine
    • sightseeing (Payable)
    • Television
    • Air / Rail Booking
    • Refrigerator (Deprecated)
    • Massage Services
    • Free Internet Access
    • Free WiFi Internet(Lobby)
    • Newspapers In Lobby
    • Umbrellas
    • Power Backup
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    Location

    3.8 / 55 Reviews
    100%Guests
    Recommend
    3.9Service Quality
    3.1Amenities
    3.0Food & Drinks
    3.4Location
    3.0Cleanliness
    3.8Value For Money
    Verified Guest 1 / 52018, 3 Jan

    It was not at all a pleasant stay. Hotel surrounding was stinking, tough to breathe as well. Rooms were not spacious. No internet connection only mobile hotspot he provided for few mins.

    Did you find this review helpful?Yes ()
    Snow Moon HomestayManager replied in a month

    Dear Mr. Krati, I'm so sorry to here about your unfortunate experience and we were shocked to hear that you had a bad experience. We were not made aware of any issues during your stay and we take these matters very seriously. However, we have no record or recollection of any customer experience fitting your story and description. We really appreciate your feedback and I would like to take this chance to comment on your points. Hotel surrounding was stinking: We have no record or recollection of any customer, people like her because fresh form mountains. No internet connection : Kindly inform you that we have separate WiFi connectivity for entire Homestay. Rooms were not spacious : Kindly inform you that our room size is 15 * 11 = 155 which you have stayed. However we are sorry for the inconvenience . Thank You

    Verified Guest 4 / 52017, 14 Dec

    faced issue ...as hotelier said payment not received, but I had made the payment 10 days before itself. owner is very helpful and professional.

    Did you find this review helpful?Yes ()
    Snow Moon HomestayManager replied in 4 days

    Dear Sir, Thank you for your positive comments, also sorry for the payment issue with booking partner. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. J John

    Verified Guest 3 / 52017, 23 Nov
    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52017, 6 Oct

    A two rooms homestay provides basic amenities with a great view from balcony. Clean, big beds can accommodate 4 person in a room. The host John is very helpful and great person. Overall satisfied.

    Did you find this review helpful?Yes ()
    Snow Moon HomestayManager replied in 20 minutes

    Dear Sir, Thank you for your review and for choosing our homestay. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

    Verified Guest 5 / 52017, 3 Oct

    the view from the room was quite good and soothing and the owner also was helpful and courteous.

    Did you find this review helpful?Yes ()
    Snow Moon HomestayManager replied in 16 minutes

    Dear Mr. Ritesh, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with Snow Moon Homestay! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

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