The Chinar Resort and Spa

We stayed there from 29th - 31st May. Apart from the location, there was not much worth praising about the place. Rooms were of decent size, clean with basic amenities. The surprising thing was they provided 2 complimentary water bottles of 500ml each. Usually, hotels provide two 1Ltr bottles. Now coming onto the worst part. FOOD. We were vegetarians and we knew that we might not get good veg food but it turned out to be a disaster. The options were many but nothing was palatable. Idlis were half cooked, sambar tasted like spiced gravy without salt, chole tasteless, Poha was bland, and who the hell puts capsicum in Poha? Upma was bland and had a strand of hair in it. We highlighted this but the staff was unapologetic. They came and removed the hair and went away. In fact, even Break omelet and Tea was pathetic. It was so bad that we actually had to eat Cornflakes and milk out of the entire Breakfast Buffet. The same was the case with Dinner and the next day's breakfast. We got so sick of the food that we had to step out to a tapri to have some decent food.Coming onto Service, It was my fiancé's birthday on 30th and I specially asked the Chef for a Cake. He himself suggested that we have a Choco Truffle cake which was Chef's special. So I ordered that and reminded the guy 4 times that please bring the cake at 11.50 PM. I didn't receive the came till 11.58 PM, I had to rush to the Kitchen and there I saw the waiter putting candles on the Cake. At12.01 the cake was delivered to my room. The midnight surprise already got ruined. To top up the bruise, they sent me a very mediocre quality normal Chocolate cake. It wasn't a truffle cake. Then instead of Happy birthday, they wrote Happy Anniversary. And lastly as expected the taste of the Chef's special Cake was very basic. We didn't even have one piece and distributed the entire cake.So to sum it up it was not such a good experience for us. The biggest problem in Kashmir is the Food. Especially is a nightmare for vegetarians. The people and staff are quite unfriendly. It's very evident in their behavior.

we were 3 ppl booked 1 room and stayed here for 2 nights cons1) I felt rooms were small .what we expected from the property could not fulfill 2) room was not clean up to the mark,lot of dust , stains on walls, the kettle had some remaining water and also not cleaned 3) housekeeping staff were not proper4) no hot water in bathrooms 5) water pressure was not good at all6) we got the room on 5 th floor, which blocked view from the room, requested to change the room but could not due to non availability 7) around 10 kms away from main pahalgam market so every time you need to pay toll8) lot of noise from loudspeaker from mosques in the morning at 3.30/5.30 due to muslim festival (could not sleem well)9) they do not have the courtesy to reply or apologize for non providing service even after calling reception many times10) requested for drinking water 4 times 11) no recreational facilities 12) even though the property is rated 4 star and seems new but need lot of changes13) for buffet dinner they have very limited options especially for vegetarianpros1) away from main market2) we opted for only breakfast,good spread (though needs little improvement)3) ala carte menu has limited options but food quality is good4) rooms have good views of mountains 5) shower area size is very good and good quality of bathing products recommendation for this hotel will depend on individuals choiceI personally may not choose this hotel again

1. The view from the hotel is just okay. 2. Hotel recipients didn't had the full idea of the package given to the guests, they were asking hotel voucher everytime for things which we was already part of our package.It should be their task to check with reservations team about the guest package and not trouble the guest for everything. In 2 Days stay they asked for hotel voucher 3 times. 3. Buffet menu for breakfast was okay. But the menu for dinner was terrible, only few options that too Indian cuisines only. 4. Room heater was turn off in the middle of the night.

It was good hotel. If the room is taken at higher floor then view is quiet enjoyable. Water flowing. Moon from mountains and sun rise from mountains. Quite helpful staff. Play area was there. The hospitality by manager Falik Mir was excellent. There were many walnut trees nearby and staff also gave us walnuts from trees. In nutshell, a good stay with good view. Room was spacious and all the amenities were provided. Child was happy. Balcony was provided and enjoyable stay. Food quantity is less if ordered from menu.