The Mughal Sheraton

The houseboat in itself is maintained nicely but probably it is not a good idea to visit it during winters. I went in the second week of January 2021 and I didn't get the basic options. I have opted for the breakfast (with costly package of course) but we got was poha, omelette and Upma which seems pretty costly. We also planned to have dinner at the houseboat but limited option was there like single dish of chicken and paneer without any choice costing Rs. 850 per head so we were forced to go out for dinner. The other issue was that due to cold weather the water pipeline was frozen and we couldn't get ready properly for the flight due to lack of water in the bathroom, not even cold water. Another issue was lack of oil heater as we see in Gulmarg. The AC was throwing hot air on our face making it difficult to sleep. On top of that the electricity was disconnected in middle of the night but generator was not switched on. Only when I insisted it was switched on after 8.30 am in the morning after waiting for electricity to be restored. While booking the room it showed Jacuzzi as part of the amenities but we were told it was not available and even the bathtub will only run in summer. Overall, it was a pretty bad experience for us for the price we paid and probably we'll skip Srinagar stay altogether in future.