Yantra Resort Ooty

Sorry to say, the hotel has the beauty and facilities to be the best property in Ooty🤝. But must say worst experience due to single reason 😖NOTHING IS MAINTAINED😖. 📺 the premium room, & the TV remote in the room was not working, even though it was informed, it was not replaced.So It can be said that there is no TV. 🛀 After taking a room with a beautiful Jacuzzi, if you want hot water, you have to call the reception every time and request it. Then why are you paying extra money by promoting it as jacuzzi room.🚿 🚿 You can find beautiful 3 in 1 Wall Mixer Single Lever Shower Panel, + Hand shower + overhead Square Shower. But not working😖😖😖. Only water coming from Washbasin and Toilet hand shower. Thats also only cold water. 🥵 They said that if you want to turn on the Room heater in the room, you have to pay extra. But no such thing was informed at the time of booking. Now when I agreed to pay extra money and asked to turn it on, the reply is that it is not working. 🍶 The room is not filled with water to drink, every time the staff comes for room service, they enter the room wearing slippers🩴. Even though we all try to keep the room clean by leaving our shoes out, the room staff doesn't have that thought.and many many more negatives.⭐️⭐️PositivesI am giving two stars only for the overall beauty of the hotel, the room we stayed in, and the breakfast served in the morning. If you have a good camera, you can take beautiful photos. Good decent breakfast. There is nothing better to say🙏🏻.But thats also not worthy for the payment, as near by you can find far far far better option in the same rent.

They have limited staff and the service is very slow if you order something you need to wait for like 1.30 hrs for any order and I had booked the room for 3 person but did not received the service for that even when requested no follow up was done also so not at all happy with the service even hot water was not coming and the condition of washroom was very poor ,not recommended for family members kindly check some other options if possible.

Horrible! Worst maintained. When checked in washroom was stinking. Hot water comes after wasting 1-2 buckets of cold water. Including breakfast is a scam. Everything is empty within 1 hr of the time. Broken mug kept in bathroom. Will avoid staying here as much as possibleSame as above plus the room was not as shown. Not worth the money.

Pros: Good Location. Good view from the rooms. Cons: Hotel service was very average and also the in house restaurant was closed. The first room we got was not clean so we requested for change (2nd room was good and clean). No wifi in room. Hot water comes for only 2 hours in a day. Overall an average stay experience.