Mount Lungta Boutique Hotel & Spa ( Near Ghoom Railway Station)

Terrible Experience – Overpriced & Misleading!My stay at this so-called 4-star hotel was a complete disaster. The hotel charges 5-star prices but provides 2-star service and amenities. The experience was frustrating, and I wouldn't recommend this place to anyone. Downgraded Without Consent!I had booked a Premium Balcony Room two months in advance, but upon arrival, they downgraded me to a Normal Deluxe Room without a balcony, still charging me the same price as the premium room. When I confronted them with my booking details, they initially refused to admit their mistake but eventually gave me the correct room. It was obvious that they prioritized local group bookings.Even in the Premium Room, basic amenities were missing—no floor mat, only one chair instead of two, and a poorly designed, cramped space. If this is the condition of a premium room, I can only imagine how bad the standard rooms must be.Dishonest & Money-Hungry StaffInstead of addressing their mistakes, the staff tried to convince me that all rooms are the same.They continuously look for ways to exploit tourists for money. For example, they offer a cab to Mall Road (7 km away) for ₹2000, while a shared cab costs just ₹30 per person.false AdvertisingThe hotel does not match what they show. The rooms look far better in pictures than in reality. Expect a major disappointment upon arrival.Final Verdict – AVOID THIS HOTEL!Overpriced, misleading. The staff is dishonest, the location is inconvenient, and the service is terrible. DO NOT WASTE YOUR MONEY HERE!

I had a wonderful experience at this hotel. The staff was incredibly courteous, professional, and always ready to help with a smile. Their warm hospitality made me feel right at home. The food was absolutely delicious, with a wide variety of options that catered to all tastes. Every meal was fresh, flavorful, and beautifully presented. The amenities were top-notch — from the clean and comfortable rooms to the relaxing pool, gym, and spa facilities. Every detail was thoughtfully arranged to provide maximum comfort and convenience. I highly recommend this hotel to anyone looking for a luxurious and relaxing stay. It truly exceeded my expectations in every way!

The rooms were quite small, but they were top notch in terms of comfort and amenities. Now as for the service and food they were quite disappointing. The intercom wasn't working in the room so I had to call them via phone and my phone was barely picked up by the reception. It feels quite bad to go down to the reception everytime just to communicate a little. The food was quite bland and tasteless, with the prices being so high I expected it to be quite good. Overall a decent experience just don't order food from them. Well to be honest you can't order since there is not way to communicate lol

Mount Lungta, this is my first ever stay in Darjeeling. Warm welcome with a cup of Darjeeling black tea, after a tiring day of bike riding from Lachen, Sikkim. The staffs are always smiling, they upgraded me to the Balcony View room on the first day, and helped in the best possible way to provide the same room next day on discounted price. Wifi is good, just stream anything, even IPL on the large TV. Washroom is clean and spacious. One liner : Best place to stay if you want to stay close to tea estates, lamahatta, and mall road is 4 KMs away,l.