CHECKOUT

GUEST & ROOMS

Hotel

Reviews of Arcadia Heritage Resort

West Point, Darjeeling12(10), 5, WEST POINT, HILL CART ROAD.DARJEELING, Pincode- 734101 in Ward No. 5734101West PointDarjeelingIndia

3.4 km drive to Mall Road

View Map

52224.5/5

View Reviews

Guest Reviews & Rating for Arcadia Heritage Resort

Sort By:Latest first

Sort By

Latest first

Helpful first

Positive first

Negative first

goRating

4.5/5

52 Ratings

22 Reviews

What our guests say?

spacious room (12)
supportive staff (10)
good stay (8)
perfect food (7)
mall road (3)
narrow road (3)
+ 2 more

Neha Mishra (Stayed 1 Dec, 2024)

group Traveller | 2 Reviews Written

4/5

nice hospitality.. good food..view of Kanchanjunga mountain is awesome.. memorable ...view is breathtaking...

Manager | Ravi Replied in 20 days

Thank you so much for your kind words and positive review! We truly appreciate your feedback and are delighted to hear a ...more

Suryanarayana B (Stayed 28 Nov, 2024)

group Traveller

5/5

Our room was very comfortable. Enjoyed the food - sweet corn soup, Momos, biryani and morning buffet breakfast. The bed sheet has electrical heating provision. But since it was very cold during the night around 8 degrees, we took a heater at a nominal cost for the subsequent nights. There was no AC/fan in the room, so not sure of the summer temperatures and how it would be. Probably they have a provision to provide coolers. Overall, our stay was comfortable, and we enjoyed.

Manager | Ravi Replied in 23 days

Thank you so much for your kind words and positive review! We truly appreciate your feedback and are delighted to hear a ...more

Suman Naiya (Stayed 22 Jul, 2024)

group Traveller | 2 Reviews Written

5/5

Amazing service, hospitality. All rooms provide excellent views of Kanchenjunga. Food is also really good.

Manager | Ravi Replied in 1 month

Thank you so much for your kind words and positive review! We truly appreciate your feedback and are delighted to hear ...more

Tushar Somani (Stayed 3 Jun, 2024)

group Traveller

5/5

Excellent staff, good food, hardly 2.5 km from the main market, overall a very good stay. Highly recommended

Manager | Ravi Replied in 9 days

Dear Mr. Tushar Somani, thank you for your wonderful feedback! We are extremely glad to know that your stay here was goo ...more

Samika Datta (Stayed 3 Jun, 2024)

group Traveller

4/5

It was a good stay. Room was quite big even after extra bed. View was good. Food is perfect. Breakfast spread was lovely. Only thing was we got late check in even after arriving at the mentioned check in time.

Manager | Manager Replied in 9 days

Dear Ms. Samika Datta, thank you for your wonderful feedback! We are extremely glad to know that your stay here was good ...more

sunil george (Stayed 31 May, 2024)

group Traveller | 1 Reviews Written

5/5

Located in Dali , Arcadia heritage resort is one of the finest hotels located in Darjeeling. With great view and ambience, one doesn’t feel like leaving the room at all. The staff is quite friendly special kudos to Amit who’s hospitality and support made our stay a memorable one!

Manager | Manager Replied in 6 hours

Dear Mr. Sunil George, thank you for your wonderful feedback! We are extremely glad to know that your stay here was good ...more

Amruta Vyawahare (Stayed 12 Nov, 2023)

family Traveller

4/5

Everything was perfect it's a descent property with welcoming and polite staff. service, is very good n efficient food also is very tasty. cozy ambience.it's a must visit place

Management | Ahr Replied in 4 days

Dear Guest, thank you for your wonderful feedback! We are extremely glad to know that your stay here was good. We hope t ...more

Debarati Banerjee (Stayed 25 Oct, 2023)

family Traveller

5/5

only problem,you can reach only with cab ,too steep road to get to it; far from mall road big sized room,neat and clean toilet,food excellent ,excellent views,stayworthy

Manager | Manager Replied in 2 days

Dear Guest, thank you for your wonderful feedback! We are extremely glad to know that your stay here was good. We hope t ...more

BISWAJIT MAITRA (Stayed 11 Sep, 2023)

group Traveller

5/5

Indeed, it was a nice place to stay in Darjeeling. Staff, cleanliness, food, service, location, accessibility are all absolutely perfect. Would not mind staying here again.

Manager | Ravi Replied in 4 days

Dear Guest, thank you for your wonderful feedback! We are extremely glad to know that your stay here was good. We hope t ...more

Pradipta Biswas (Stayed 11 Sep, 2023)

women Traveller | 14 Reviews Written

3/5

The pros and cons of the hotel Arcadia.Pros: 1. If the weather is good and u want a view of Kachanjunga it's recommended. 2. The hotel is away from chores and heart of Darjeeling Mall.3. The rooms are big,neat with balconies.4. The staffs are polite,quick and helpful. Special mention will be of Amit. A guy with smile always.Now the cons 1. The hotel is steeply located 60-70 m uphill so if you dont have your own/reserved car then you have to be a Trek lover else be ready to spend 800-1000 on each ...more

Manager | Ravi Replied in 11 days

Thank You So Much For Your Valueable Feedback. Yes Our Resort is located in uphill and quite far from main Darjeeling bu ...more