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HotelReviews of Cloud Castle Resorts And Spa, Munnar
Guest Reviews & Rating for Cloud Castle Resorts And Spa, Munnar
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
4.1/5
101 Ratings
37 Reviews
5
48
4
33
3
10
2
6
1
4
What our guests say?
- awesome service (10)
- good stay (10)
- neat room (9)
- nice location (6)
- amazing food (5)
- good breakfast (3)
- + 1 more
PP
Prathap P B (Stayed 10 Jun, 2025)
group Traveller
3/5
Dear Gobib Team,
I recently had an unsatisfactory experience with a hotel booking made through your platform. Upon arrival at the hotel, I showed them the confirmation message I received when I booked the hotel room. But they said they haven't received any confirmation message yet.
As a result, I had to wait at the reception for over half an hour. Eventually, the hotel offered me a room that did not have a hot water facility, stating that it was under maintenance. Since no other rooms were a ...more
JG
Jinoy G S (Stayed 14 May, 2025)
family Traveller
4/5
it was a nice "hotel" stay for my family. don't consider it as a resort and book for stay.
positives: clean rooms & wash rooms, courteous staffs at reception, tasty food, clean swimming pool, very close to a zip line, enough space in the room for an extra bed for kid.
negatives: restaurant food most of the dishes are too costly for a hotel at this class, not much amenities in this resort if you planning to spend time in resort, depth of pool is too less for adults, don't try thier spa because it is a waste of money.
VS
Vivek Saxena (Stayed 17 Feb, 2025)
group Traveller
3/5
the location of the hotel was good, the staff first friendly however the breakfast needed a lot of revamp. there were very very few options in the breakfast, food was not tasty and the vessels for almost empty all the time. every time i asked the staff to fill it up they kept assuring it will be filled up soon, which never happened. at this rate i expect much better breakfast options.
the room was very noisy. there was a power right below my window where lot of people were chatting loudly until ...more
RG
Raja G (Stayed 7 Feb, 2025)
group Traveller
5/5
all of good experience, the hotel, then really enjoyed the stay
AR
ASHISH RANJAN MALLICK (Stayed 3 Feb, 2025)
family Traveller
5/5
I have booked valey view room.
Room was very good and the amenities also good.
The breakfast was excellent as there are lot of options. Staff behaviors also warm.
Only thing is it's bit far from munnar. If u r okay with this u will enjoy a great stay.
NA
Nahas AbdulHameed (Stayed 9 Jan, 2025)
family Traveller
5/5
AA
Ankit Ahuja (Stayed 4 Nov, 2024)
group Traveller | 3 Reviews Written
4/5
everything is good especially reception staff I'd very helping.
AP
Amritha P (Stayed 4 Nov, 2024)
group Traveller
4/5
Very good service... entire team is very nice..
RS
Roy Sebastian Valiyakariyil Devasia (Stayed 28 Oct, 2024)
group Traveller
4/5
The food tariff is relatively higher compared to similar or better hotels in the city.
Driver accommodation may be provided at a reasonable rate or at least a decent wash room facility for the driver to be considered
RB
Rahul Bhati (Stayed 17 Jun, 2024)
group Traveller | 1 Reviews Written
3/5
The stay is good , but my experience with the hotel was poor !
