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Guest Reviews & Rating for Hotel Crestwood

goRating

3.7/5

1812 Ratings

720 Reviews
5
605
4
535
3
307
2
162
1
203

What our guests say?

  • polite staff (226)
  • nice location (121)
  • nice stay (113)
  • small room (84)
  • great food (58)
  • nice place (27)
  • + 6 more
(Stayed 14 Jul, 2025)

1 Reviews Written

3/5
No welcome drinks and beverages were given while they were promised to do so at the time of booking. Super deluxe room was not that spacious as described in the booking slot. Location is decent though.

crestwood kolkata Replied in 5 days

We are earnestly sorry for our mistake in regard to the welcome drinks. Shall anxiously wait to have you as our guest o ...more

RK
(Stayed 16 Jun, 2025)

group Traveller

1/5
Hotel Senior Staff were very rude, they didn't cooperate with me. Room size is very small and poor lift arrangements. Total waste of money.

crestwood kolkata Replied in 1 month

We are earnestly sorry for your experience during your last visit. We have taken up the issue strongly and you shall fee ...more

(Stayed 12 Feb, 2025)

solo Traveller | 67 Reviews Written

2/5

Manager | Hotel Crestwood Replied in 14 days

Hi Vishnu, Thank you for bringing this to our attention. We hate to hear that you had a bad experience. We would like t ...more

PG
(Stayed 7 Dec, 2024)

group Traveller

5/5
Crestwood owner and staff were very coopratve. The family felt very safe staying in Creswood Hotel. The hotel location was convenient. The hotel and rooms were clean and hygienic. Overall, It's a good choice for family stay in Kolkatta.

Manager | Hotel Crestwood Replied in 7 hours

Dear Praveen, Thank you for sharing your positive experience! It's wonderful to hear that you felt safe and comfortable ...more

AA
(Stayed 18 Sep, 2024)

group Traveller

5/5
I had a wonderful stay at the Hotel Crestwood . From the moment I arrived, the staff made me feel welcome and valued. My room was immaculate, with a comfortable bed. The hotel amenities were fantastic and the on-site restaurant, which offered delicious meals. The location was ideal. I appreciated the attention to detail and the friendly atmosphere throughout my stay. I highly recommend Hotel Crestwood for anyone seeking a memorable and enjoyable experience.

General Manager | Sudip Kumar Das Replied in 1 day

Thank you so much sir for your wonderful feed back. Please visit again

(Stayed 10 Sep, 2024)

solo Traveller | 45 Reviews Written

1/5
bot as seen in photograph..Room was definitely not fit to be double room.. bed was not even queen size... maintenance required for room no C7... uncomfortable smell inside the room... breakfast was not worth the extra amount charged.. I stayed only as I reach the hotel at mid night or else would have for sure not stayed in the hotel.

General Manager | Sudip Kumar Das Replied in 1 day

Guest reached late night, had breakfast but did not infirm the issues. Could change the room as we have 24hours service ...more

SM
(Stayed 18 Aug, 2024)

group Traveller | 1 Reviews Written

2/5
For the cost, it is 3 at most. You will find much better places at this cost. Additionally, didn't find the staffs (room service) very polite. Didn't find anything utterly bad, but was expecting much better experience.

Undefined | Undefined Replied in 4 days

We are really thankful to you and request to come again in your next Kolkata trip . We ikk give our best

JB
(Stayed 12 Jun, 2024)

group Traveller

5/5
The staff were friendly, and the room was beyond comfortable..Nice experience,clean and hygiene 🤩🌹..

General Manager | Sudip Kumar Das Replied in 5 days

Thank you for the nice feed back. Expecting your visit again at the earliest.

SB
(Stayed 28 May, 2024)

group Traveller

5/5
friendly staff...maintained rooms...a bit small but all in all works just fine....and super location

General Manager | Sudip Kumar Das Replied in 1 day

Thank you for your feed back.

AB
(Stayed 7 Apr, 2024)

group Traveller

4/5
It was good , nice location , food was great. Overall a nice stay.

General Manager | Sudip Kumar Das Replied in 3 days

Thank you for staying with us. Your positive feedback inspires us a lot. Hope to see you again.

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