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HotelReviews of Elixir Hills Suites Resort & Spa
Guest Reviews & Rating for Elixir Hills Suites Resort & Spa
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.8/5
386 Ratings
170 Reviews
5
203
4
96
3
46
2
23
1
18
What our guests say?
- helpful staff (51)
- excellent stay (42)
- clean room (26)
- delicious food (24)
- amazing place (22)
- good location (18)
- + 6 more
SN
Sooraj Nair (Stayed 30 Jul, 2025)
2/5
Honestly had the worst experience staying at this property , we booked a jacuzzi suite room for a night , and when we tried to make use of the jacuzzi ,it was not even properly functioning,the knobs were broken and the hand shower didn’t work properly and we immediately reported it to the reception but they took almost an hour to get this issue resolved!! Moreover the water in the jacuzzi was of some yellowish colour ,which seemed very unhygienic! The electricity had been very irregular since th ...more
MK
Mukesh Kumar (Stayed 6 Jun, 2025)
group Traveller
2/5
Room was clean, food was good. Nice location. cleanliness was fine. Ambience was good. But room service was pathetic. For Water I had to wait for 3 hours before someone came to provide despite repeatedly calling the housekeeping service. I couldn't enjoy the luxury because of laxity in hotel housekeeping and maintenance. I couldn't enjoy the Jacuzzi Suite for which the hotel charged exorbitantly. The luxury Jacuzzi couldn't be utilized as the water was muddy due to some pipeline issue. Hotel did ...more
PD
Preethi Dayanand (Stayed 26 May, 2025)
family Traveller
1/5
Though they were meant to be 5 star Hotel however it has no value for Money, we paid for one day one night, where they do not have intercom in the room, Yellow coloured water from the jacuzzi. It is located in a very remote hill station, there were no activates which they have mentioned. Only thing they have provided is Nature walk artificial water falls which is very unhygienic. The service is very bad, because they have not provided intercom or they have not provided watsapp number to contact ...more
PB
Prashath Bharathidasan (Stayed 3 May, 2025)
family Traveller | 3 Reviews Written
2/5
lot of insects, can able to each the reception in the night, all freshers working, limited experience staff, couldn't assist the guest efficiently. very disappointed. not worth the money paid.
Hegal Charles (Stayed 17 Apr, 2025)
family Traveller | 6 Reviews Written
5/5
very good stay . super service and ambience
Hegal Charles (Stayed 14 Apr, 2025)
6 Reviews Written
4/5
very good ambience and supporting staff. special mention about Rafi and Rahul
MJ
merin jose (Stayed 26 Nov, 2024)
family Traveller
4/5
Good experience
neat and clean
Had some issues with mini fridge and tv etc but they clear when we informed
Good resort for a staycation
Food was delicious
Suggestion - heated pool will be more suitable for this climate in munnar
RA
Rimon Andrew (Stayed 7 Nov, 2024)
group Traveller | 6 Reviews Written
4/5
Good stay ! And polite behaviour from the staffs, mainly Vijayalakshmi at reception was cheerful and helped us with early check in process. Overall we had a good experience in the resort
VN
Venkat Nutakki (Stayed 5 Oct, 2024)
family Traveller | 6 Reviews Written
5/5
excellent resort...food is too good...wide spread of breakfast....jacuzzi is awesome...nice jungle view and waterfall. i strongly recommend stay here.
RM
Remitha Martin (Stayed 24 Sep, 2024)
women Traveller
5/5
very good place to stay...peaceful,clean and very good food
