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Guest Reviews & Rating for Hotel Grey Castle by Perfect Stayz

goRating

3.6/5

1784 Ratings

785 Reviews
5
729
4
407
3
283
2
157
1
208

What our guests say?

  • friendly staff (283)
  • good room (215)
  • nice stay (138)
  • perfect location (106)
  • near haridwar railway station (92)
  • delicious food (64)
  • + 6 more
BP
(Stayed 29 Jul, 2025)

1/5
very bad hotel infrastructure. cleaning very bad. staff need training to handle customer.
RR
(Stayed 27 Jul, 2025)

1/5
Disappointing Stay The hotel looked very different from the photos . Room was basic and not well maintained. There was no soap, no kettle, and no doormat. Towel was given only after asking. Even the mineral water bottle looked unhygienic. Door lock was faulty, and staff didn’t respond when asked to change the room. Overall, poor service — not worth the price.
MI
(Stayed 19 Jul, 2025)

group Traveller

3/5
AC was having water leakage, hotel not maintained properly

Himanshu Kohli Replied in 5 days

Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope ...more

SS
(Stayed 9 Jul, 2025)

5/5
perfect hotel to stay in haridwar , very cooperative staff and clean washrooms and room , perfect and tasty food also
SM
(Stayed 2 Jul, 2025)

group Traveller

5/5
It was a wonderful stay. The hotel staff was very polite. The room was neat and clean with all complimentary amenities.

Himanshu Kohli Replied in few seconds

Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. ...more

RK
(Stayed 2 Jul, 2025)

group Traveller

2/5
Not mentioned Room. TELIVITION, WI FI NOT WORKING . BATHROOM की स्थिति बहुत ज्यादा खराब है, कमरा सीलन भरा है

Himanshu Kohli Replied in 22 days

Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope ...more

AT
(Stayed 30 Jun, 2025)

11 Reviews Written

4/5
Hotel is good clean, near by haridwar railway station. Food is also good. Hotal staff were helpful. Thanks

Himanshu Kohli Replied in few seconds

Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. ...more

AB
(Stayed 23 Jun, 2025)

group Traveller

4/5
hotel is good. owner is good. romm service average. clean apartment. over all good..AB

Himanshu Kohli Replied in few seconds

Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. ...more

SS
(Stayed 23 Jun, 2025)

family Traveller

2/5
bad experience: 1. not proper clean 2. rude behaviour of staff 3. pathetic room 4. electricity issues all night.

Himanshu Kohli Replied in 1 month

Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope ...more

SB
(Stayed 23 Jun, 2025)

family Traveller | 1 Reviews Written

2/5
poor maintenance and service caused our discomfort despite paying high prices. we are disappointed 😞

Himanshu Kohli Replied in 1 month

Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope ...more

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