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Guest Reviews & Rating for Hotel New Samrat
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
2.3/5
22 Ratings
12 Reviews
5
2
4
2
3
5
2
2
1
11
AK
Arun Kumar Agarwal (Stayed 10 Jun, 2019)
family Traveller
1/5
Service is so bed and poor and and this is not hotal this is looge room very poor service and not good room I am going to this place and I will pay money than not choice for me than this hotal stay lose the money
PB
Pooja Bharti (Stayed 9 Jun, 2019)
women Traveller | 1 Reviews Written
1/5
Worst experience do not waste ur valueable money horrible toilet, dirty bedsheets, overall a horrific experience
SR
sujit roy (Stayed 9 Jun, 2019)
group Traveller
1/5
This hotel is very near from main market .
AM
Avik mondal (Stayed 13 May, 2019)
group Traveller | 1 Reviews Written
5/5
nice hotel clean and fresh but a little problem for hot water
PK
pramod kaushik (Stayed 7 May, 2019)
solo Traveller
1/5
Strange smell in room,could not sleep
SK
Sanket Kumar (Stayed 14 Jun, 2017)
1/5
No telecoms in rooms,no facilities for tv's,hospitality services nill, no cleanliness at all,nobody was responsible as a manager.Overal its just a waste of time and money .I would like to advice the tourists not to stay there at any cost
Manager | Hotel Replied in 5 months
Dear Guest, We are sorry for the inconvenienced caused
KR
Kabita Routh (Stayed 3 Jun, 2017)
1/5
very bad facility...i just waste my money. they provide broken bed. geyser not available....
Manager | Hotel Replied in 5 months
Dear Guest, We are sorry for the inconvenienced caused
MN
Manognya Na (Stayed 28 May, 2017)
3/5
The most +ve thing is that it is very close to the market (walkable dist). There is also a subway,kfc,pizza hut near to the hotel. The rooms are not so good but can be adjusted for the money u pay. There are no geezer. Breakfast was also not available. Some tours n travels are also available near by if u want sightseeing. So overall if ur motive is to see around darjeeling and only want to take nap in hotel then this is gud for money.
Manager | Hotel Replied in 6 months
Dear Guest, We are sorry for the inconvenienced caused
KA
Kumar Anand (Stayed 18 Apr, 2017)
1/5
worst ever experience. room was pathetic, servicing zero, no one was there to attend us. would never go or reccomend it to anyone.
Manager | Hotel Replied in 7 months
Dear Guest, We are sorry for the inconvenienced caused
LJ
Ld Joshi (Stayed 17 Oct, 2016)
1/5
Only the location of the hotel was good as it is close to the market the rooms are not as bad as the entrance which shocked us with its untidy and messed up everything. No geyser.
Manager | Hotel Replied in 2 days
Dear guest, we are sorry for the inconvenienced.
