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Guest Reviews & Rating for Norbu Ghang Resort

goRating

3.5/5

50 Ratings

39 Reviews
5
10
4
19
3
13
1
8

What our guests say?

  • great service (11)
  • perfect location (11)
  • good experience (6)
  • deluxe room (6)
  • good amenity (4)
  • best part (4)
  • + 4 more
SB
(Stayed 6 Jun, 2025)

group Traveller

3/5
Firstly got confused between Norbhu Ghang ' resort ' and ' Retreat '. The 'retreat' definitely outdoes the 'resort'.The Retreat - the staff was good - polite and there to solve all our problems. so full marks to them. however the hotel is old - needs a makeover - the rooms are large but depressing - the pillows were smelling ,- the bar we had to leave - musty and badly stocked .the food was very average - breakfast was cold and rather unappetising . the saving grace was - the hotel bathrooms were clean .All in all we came away not pleased at all for the money we had spent.
SM
(Stayed 5 Apr, 2021)

group Traveller | 8 Reviews Written

4/5
Norbu Ghang location wise is awesome and you can have direct mountain views. Best part of this hotel is the staff who tries to go extra miles always to bring the best experience for you. Management should consider the room charges as it is on higher side than the facilities you get here but the staff, their helping attitude and ambience at the end of the day balances it all. Thanks Norbhu ghang for providing the nice experience

Manager | Front Office Replied in 2 years

thankyou sir please visit again.

DD
(Stayed 25 Dec, 2019)

family Traveller

4/5
The hotel has got basic amenities. But the room heater did not work properly, even after changing the same. Breakfast is good but other foods are spicy.

Manager | Mandip Replied in 11 days

Dear Sir/Mam Thank you for the feedback and we will look forward to host you again. Best Regards Team Norbu Ghang Reso ...more

SS
(Stayed 15 Nov, 2019)

group Traveller

5/5
My son had visited this place in 2012, he insisted I stay here. Such a beautiful location. The resort has a great charm to it. Loved it.

Manager | Team Norbu Replied in 10 days

Dear Sir/Mam Thank you for your valuable feed-forward. We will look forward to host you again

(Stayed 10 Oct, 2019)

group Traveller

4/5
The location is excellent, rates on the higher side, views are good from the cottages higher. The views that i have posted are from cottage 303/304. Food was middling. The staff though very helpful. Yet i would recommend the hotel.

Manager | Team Norbu Replied in 1 month

Dear Sir/Mam Thank you for your valuable feed-forward. We will look forward to host you again

PD
(Stayed 20 May, 2019)

1/5
I booked this hotel a month in advance with full payment, but i was denied check in.

Manager | Team Norbu Replied in 6 months

Dear Sir We sincerely apologies for inconvenience caused. We will look forward to host you again.

RM
(Stayed 20 Aug, 2018)

9 Reviews Written

1/5
I booked including lunch and dinner..The hotel staff also confirmed the same but during check out they charged us .

Manager | Team Norbu Replied in 1 year

Dear Sir We sincerely apologies for inconvenience caused. We will look forward to host you again.

SD
(Stayed 29 May, 2017)

5/5
Norbu Ghang resort is a number 1 resort in pelling. Resort location, amenities, service and food all are very good.

Manager | Travelmystiquegroup Replied in 13 hours

Dear Customer, Thank you for your valuable feedback, Please do come again,

AS
(Stayed 27 Apr, 2017)

4/5
About hotel and staff - the hotel was good and staff was excellent. food -- simply great weather ---good only issue was the road to reach pelling was really bad. Once u reach pelling, everything is great. Would definately recommend this hotel

Manager | Travelmystiquegroup Replied in 1 month

Dear Guest , Thank you for your valuable feedback, Please do come again,

SU
(Stayed 3 Jul, 2016)

4/5
Worth amount charged . Ambience good , room was good and above all food is good and served with love . Staff also helpful .

Manager | Travelmystiquegroup Replied in 4 months

Dear Guest, We are glad to have with us and for your feedback and We are looking forward to meet your expectation by pr ...more

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