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Guest Reviews & Rating for Regenta SGS Greenotel - Lonavala

goRating

4/5

308 Ratings

104 Reviews
5
135
4
96
3
42
2
19
1
16

What our guests say?

  • helpful staff (33)
  • comfortable stay (25)
  • clean room (24)
  • delicious food (21)
  • nice property (12)
  • perfect location (8)
  • + 5 more
(Stayed 26 May, 2025)

1 Reviews Written

1/5
worst rooms worst service's no toiletey no dental kits no nowels need to call 3 to 4 times than it comes water lickage in rooms staff not ready to change room of same category or uppercase
MS
(Stayed 11 Feb, 2025)

group Traveller | 6 Reviews Written

5/5
It was one of the best hotels in Lonavala , Great hospitality

General Manager | Pankaj Kumar Replied in 6 days

Dear Mr Sharma, It was a pleasure to have you with us at Regenta SGS Greenotel, Lonavala. Thank you for taking the ...more

DB
(Stayed 11 Dec, 2024)

family Traveller

3/5
It was good experience but there was no hairdryer in washroom.

Manager | Regenta Sgs Greenotel Lonavala Replied in 4 hours

Dear Guest, Thanking you for taking out time to give us your valuable response. Your kind suggestions are much appreci ...more

AS
(Stayed 24 Nov, 2024)

family Traveller | 24 Reviews Written

3/5
Good hotel but staff need to improve their dedication for customer satisfaction and service at least to the level of a 4 star hotel for which they are charging. Average stay

Manager | Regenta Sgs Greenotel Lonavala Replied in 9 hours

Dear Guest, Thanking you for taking out time to give us your valuable response. Your kind suggestions are much appreci ...more

MS
(Stayed 17 Nov, 2024)

family Traveller

3/5
I have booked valley view room but not seen valley. kids zone air hockey is not working. no welcome drinks. no buffet of dinner. wastage of my money approx 3 K.

Manager | Regenta Sgs Greenotel Lonavala Replied in 4 days

Dear Guest, Thanking you for taking out time to give us your valuable response. Your kind suggestions are much appreci ...more

(Stayed 24 Oct, 2024)

family Traveller | 6 Reviews Written

5/5
all services are great, room is spacious and good. hotel staff is courteous. location amazing family enjoyed

Manager | Regenta Sgs Greenotel Lonavala Replied in 7 hours

Dear Guest, Thank you for the perfect 5-star rating. Your constructive response on this esteemed platform helps our te ...more

VG
(Stayed 6 Oct, 2024)

family Traveller

5/5
A great experience with some very cordial and warm staff. The hotel was well maintained with some wonderful vegetarian food. The spread of food was enormous with almost everything you can think from soup to salads to main course and deserts. A great stay with a promise to come back again :-) All the very best to Regenta staff.

Manager | Regenta Sgs Greenotel Lonavala Replied in 3 hours

Dear Guest, Thank you for the perfect 5-star rating. Your constructive response on this esteemed platform helps our te ...more

DC
(Stayed 3 Oct, 2024)

group Traveller

5/5
Very good !

Manager | Regenta Sgs Greenotel Lonavala Replied in 2 days

Dear Guest, Thank you for the perfect 5-star rating. Your constructive response on this esteemed platform helps our te ...more

SH
(Stayed 21 Sep, 2024)

group Traveller

3/5
decent experience internet was pretty weak and the tv wasn’t getting connected all throughout our stay

Manager | Regenta Sgs Greenotel Lonavala Replied in 16 hours

Dear Guest, Thanking you for taking out time to give us your valuable response. Your kind suggestions are much appreci ...more

MB
(Stayed 17 Sep, 2024)

family Traveller | 11 Reviews Written

3/5
Maintenance of the property needs improvement for e.g play area, rooms have patches on walls, lamps, dirty curtains.

Manager | Regenta Sgs Greenotel Lonavala Replied in 4 hours

Dear Guest, Thanking you for taking out time to give us your valuable response. Your kind suggestions are much appreci ...more

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