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Guest Reviews & Rating for Rhododendron Exotic Resort, Darjeeling

goRating

3.5/5

81 Ratings

50 Reviews
5
29
4
18
3
14
2
5
1
15

What our guests say?

  • courteous staff (10)
  • small room (7)
  • bad experience (3)
  • visit darjeeling (3)
  • remote place (3)
  • good location (3)
  • + 5 more
BN
(Stayed 21 May, 2023)

family Traveller

3/5
The Resort is located much below from main road , sunlight does not reach in any room , improper ventilation. Room remain cold all time. Room heater should be provided as complementary or with minimum charge . Food is very nice and Hygienic, Staff is very nice , Mimi is very nice . Done

Undefined | Undefined Replied in 1 day

Thank you Sir for your stay!

DM
(Stayed 26 Mar, 2023)

group Traveller | 1 Reviews Written

1/5
not sufficient heatingvery small roomsno quilts, only blankets are provided.dampness in the rooms.television not workingunfortunately no other option to move anywhere.cant expect more lousy property than thisbed bugs too

Undefined | Undefined Replied in 2 days

Thank you for your stay. The heater is chargeable and it was informed to you and you did not avail the service. We accom ...more

TC
(Stayed 27 Dec, 2022)

family Traveller | 5 Reviews Written

1/5
waste. fraud they are. we want our money back. the rooms they showed are completely different. its a cheap commercial hotel.

Md Bdpr Holidays | Priyobrata Replied in 5 hours

Hi Sir, you did not checked in and also you did not even picked our calls. You informed our staff that you are coming wi ...more

SC
(Stayed 26 Jun, 2022)

group Traveller | 1 Reviews Written

3/5

Undefined | Undefined Replied in 6 months

Thank you Sir. Please plan a stay to serve you again.

AM
(Stayed 6 Jun, 2022)

family Traveller | 2 Reviews Written

1/5
Staff behaviour is really pathetic, rude... Room was wet, fungus were there in wall, flush not working... Food price is too high... Rooms was really very small in size...

Undefined | Undefined Replied in 11 hours

Thank you very much for your comments, as for your satisfaction we tried to give you our best, moreover our staff were n ...more

AG
(Stayed 27 Dec, 2021)

group Traveller | 1 Reviews Written

5/5
The hotel owner was really good, Behaviour was so friendly. We really liked our stay there. Totally couple-friendly. there were some issues. Like our toilet got clogged up, but they tried their best to sort it up. The food was amazing and most of all totally secluded place. awesome view of kanchanjangha. If you like to be in a peaceful homestay. do go there. They were understaffed. But we did not feel it. overall it was an amazing place. Thank Plazo(hotel owner) and madam for your wonderful welcoming behavior. It was totally secluded,No one to disturb you.

Undefined | Undefined Replied in 1 month

Thank you very much for your stay with us .. kindly visit again 🙏🌹

VK
(Stayed 18 Nov, 2019)

group Traveller | 4 Reviews Written

4/5
very good scenic view of himalays from the room,food quality & staff behavior is very cooperative..hot water in room 24 hr..overall value for money.

Manager | Uday Sherpa Replied in 3 months

Thank you for your kind review . We will happy to host you again.

(Stayed 17 Nov, 2019)

women Traveller

5/5
The view is absolutely amazing, though its far from the main road but comfortable to stay. Staffs are very helpful.

Manager | Uday Sherpa Replied in 4 months

Thank you for your kind review.

(Stayed 14 Nov, 2019)

family Traveller | 3 Reviews Written

1/5
Very Far away from Mall Road. Shortage of support staff. Food was not upto mark. Too many stairs to climb.

Manager | Rhododendrondellexocticreso Replied in 20 hours

Thank you for your feedback.

SB
(Stayed 14 Nov, 2019)

family Traveller | 1 Reviews Written

4/5
Overall experience is good. Geyser was not working, they couldn't fix it on day one but on day two it was fixed. Clean rooms, nice homely food.

Undefined | Undefined Replied in 3 years

Thank you Sir! Please visit again, we would love to serve you.

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