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Reviews of Sterling Darjeeling

Ghoom, DarjeelingB1 Mouza Jarul Hatta ,Post box no-6 Ghoom Monastery Road, Ghoom, jore Bangalow 734102GhoomDarjeelingIndia

10 minutes walk to Ghoom Railway Station

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5332633.9/5

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Guest Reviews & Rating for Sterling Darjeeling

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3.9/5

533 Ratings

263 Reviews

217

166

What our guests say?

helpful staff (58)
spacious room (41)
excellent stay (41)
good place (31)
nice location (23)
near ghoom monastery (15)
+ 6 more

Ashish Aggarwal (Stayed 12 Jun, 2025)

family Traveller

1/5

I am writing to express my deep disappointment regarding the experience we had during our check-in at your hotel. We had booked four rooms in advance, expecting a smooth and welcoming process, especially from a property rated as a 4-star hotel. However, the experience was far from satisfactory: • It took over an hour just to get our luggage to the room after check-in. • The washrooms did not have towels, which is something even a 1-star hotel or guest house usually provides. We traveled all ...more

Gaurav Singh (Stayed 11 Jan, 2025)

group Traveller

5/5

One of the most beautiful properties I came across in Darjeeling. The view of the Kanchenjunga is mesmerizing. The property is vast and is perfect for a nice holiday in a group or as a couple. The best part is that it is away from the hustle bustle of Darjeeling main town area and nested in the hills in Ghum, so one can have a peaceful relaxing time. The staff is very polite and does their part to accommodate one's requests. The food is nice but the breakfast buffet can be a tad more diverse. Lovely experience overall.

Manager | Sterling Darjeeling Replied in 4 hours

Dear Gaurav, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the breathtaking views and t ...more

Yogesh Sharma (Stayed 1 Jan, 2025)

family Traveller | 7 Reviews Written

3/5

room was very horrible appliances was damaged and non operation total bad experience

Manager | Sterling Darjeeling Replied in 5 hours

Dear Yogesh, Thank you for sharing your experience. We're truly sorry to hear that your stay did not meet your expectati ...more

SwethA Bai Sabavat (Stayed 30 Dec, 2024)

women Traveller | 3 Reviews Written

4/5

Manager | Sterling Darjeeling Replied in 2 days

Dear Swetha Thank you for sharing your feedback and rating. We're sorry to hear that your experience was not up to your ...more

Achlendra Singh (Stayed 26 Oct, 2024)

family Traveller

5/5

During my stay, I found the accommodations to be of exceptional quality. The view was awe-inspiring, and the resort's extensive grounds were impressive. The breakfast and dinner buffets offered a wide variety of delicious options, making the cost well worth it. The service provided by the staff was prompt and courteous, contributing to a truly memorable experience.

Manager | Sterling Darjeeling Replied in 3 days

Dear Achlendra, Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed the exceptional q ...more

Avijit Maity (Stayed 22 Oct, 2024)

group Traveller

5/5

Awesome Location for a perfect Ghoom experience...!!! Huge well organised property with fantastic beautification at all corners. Sweet courteous staffs..Awesome food..Perfect buffet breakfast and Dinner we Had.. Thanks "Sterling Darjeeling" for making our stay such a wonderful and awesome experience with great food, helpful staffs, very well decorated property and off course the magnificent view of the MIGHTY KANCHENJANGA!!!!

Manager | Sterling Darjeeling Replied in 7 days

Dear Avijit, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the location, the beautiful ...more

Anupama Singh (Stayed 14 Jun, 2024)

group Traveller

3/5

not worth the price! needs much more maintenance and cleanliness!!

Manager | Sterling Darjeeling Replied in 2 days

Dear Anupama, I'm sorry to hear that you were disappointed with your experience. Your feedback about maintenance and cl ...more

Balwan Singh (Stayed 11 May, 2024)

family Traveller

4/5

Stay was awesome except few facilities. Laundry bag l, notepad and comb, these three things were missing otherwise all was fab

Manager | Sterling Darjeeling Replied in 5 days

Dear Balwan, Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your stay overall. W ...more

Ankit Batra (Stayed 15 Apr, 2024)

family Traveller

5/5

I recently stayed at Sterling Darjeeling and I must say it's one of the best hotels in the area. The highlight was undoubtedly the breathtaking view of the Kanchenjunga Mountains from the hotel premises. While it's a bit away from the main Darjeeling town, it's perfect for those seeking tranquility away from the hustle and bustle. The approach road to the hotel is a bit narrow and steep, so caution is advised, especially if you're driving your own vehicle. However, it's manageable with a bit of ...more

Manager | Sterling Darjeeling Replied in 18 hours

Dear Ankit, Thank you for sharing your wonderful experience at Sterling Darjeeling! We're thrilled to hear that you enj ...more

archana kalia (Stayed 29 Mar, 2024)

group Traveller | 1 Reviews Written

1/5

Horrible By mistake i booked one day prior to my teaching and paid full amount on line Within 5 min I realised me mistake and asked them to change date to next day They refused very rude not acceptable

Manager | Sterling Darjeeling Replied in 2 days

Dear Archana, We are truly sorry to hear about your experience. Your feedback is important to us, and we will address t ...more