Hotel Signature inn

Upon our arrival on 31st March 2015 afternoon,the only lift in this hotel was not working and we being senior citizen were allotted room No. 405 on the 04th top floor. We refused to occupy , then we were given room No. 202 which was having stinking, wash room and the room itself was having dirtiest bed sheet and other linen. We told the Bengali gentleman on the reception and his father to get this wiped with phenyl etc and change the bed sheets etc., nothing was done. Till our coming after taking bath in Ganges, nothing changed.Then we went for evening Aarati, we found on coming that the lift has started working, we were once again asked to shift to room no. 405 on top floor with the remark that we allot only top floor rooms to the customers booking online with goIbibo ( the crime we did). This room was equally worst, stinking with dirtiest pillow and bed sheet with oil stains.The intercom was dismantled and even for a cup of tea in the morning, I had to rush to topmost floor from where the kitchen of this hotel functions. Terrible experience with no geyser for hot water in the room, u need to purchase hot water, The management of the hotel is very careless and only after earning money without caring for basic amenities .Non-professional people, had horrible experience.

No Wifi, No service phone, Faulty TV Cable, worst service, no geyser. There is no river view till 2nd floor, rooms are without ventilation and packed from all sides, manager talks like fish market merchant. I did *** for one day where after all *** benefit i paid Rs ****. Due to some change in plan we reached one day before planned date and called Hotel to check room availablity, manager readily accepted to provide rooms. While check in we asked for tariff on that they said same what you paid for one day need to pay for extra one day. Owner of Hotel is such a **** they charged anything during check out without accepting issues with there Hotel services.

This is worst experience booking with GOIBIBO- Inspite of booking in delux, but this onwer has not started AC & We had complain about the Fan regulator no one is sincere about the complain, they are posting ownership on one another, but finally no person came, in night electricity was not dere for 2 hrs. Bed sheet is so dirty, next day we try to change but we shocked that he don have the bed sheet I sencerely want this to be carried very seriously.

Stay was not very good as the bedding was not good, not accepted...food i didn't tried over there, as the food quality was not good...they need to improve that, the environment is not that healthy..rest the things were ok..overall will rate 2..on 5..