The Astor

5 *a heartfelt thank you to the astor kolkata team* i recently had the pleasure of staying at the astor kolkata, and i must say that the experience was truly exceptional, despite some initial hiccups. when i realized that the hotel didn't have a lift facility, which was a crucial requirement for me due to health issues, the team went above and beyond to accommodate my needs. they kindly allowed me to cancel my booking with a refund, which was a huge relief. what truly made my stay special was the courteous and exceptional behavior of the manager, mr. shabbir, and the entire staff. they were understanding, empathetic, and went out of their way to make me feel comfortable and at home. despite being unwell, i felt cared for and supported throughout my stay. the homely environment and warm hospitality at the astor kolkata are truly commendable. i would like to express my heartfelt gratitude to manager mr. shabbir and the entire team for their kindness, understanding, and exceptional service. i would highly recommend the astor kolkata to anyone looking for a comfortable and welcoming stay in the city. the team's dedication to providing excellent service is truly appreciated, and i look forward to staying with them again in the future. *rating:* 5/5 stars *special mention:* manager mr. shabbir and the entire team at the astor kolkata for their exceptional service and kindness.

"our experience at the astor hotel was nothing short of exceptional! the rooms were spacious, beautifully decorated, and incredibly comfortable, making our stay truly relaxing. the impeccable service and warm hospitality from the staff stood out, ensuring all our needs were met promptly and with a smile. a special mention goes to the thoughtful gesture of providing us with a packaged breakfast for our early morning flight—something we've never experienced at any other hotel. from the seamless check-in process to the attention to detail throughout our stay, everything was top-notch. we would highly recommend the astor hotel kolkata to anyone looking for a delightful and comfortable stay with unmatched service!"

It is located in walking distance to Victoria Memorial, Birla Planetarium and other places to visit. The place was originally built in 1905 and hence gives a very special feeling. We stayed in heritage suite and it literally took us back in time with modern amenities! Service is also really good and staff is very cooperative. The in-house restaurant has fresh food and at reasonable rates. Rooms might be at a high end price , but the location justifies it. 👍🏻 Just one thing to note: It doesn't have elevator 🛗 (lift).

Great hotel, its a heritage property so some rooms have no windows. But the room quality is good. They even changed our room on request as we did not like the originally assigned room. The food is also decent enough. Service can be slightly improved, had to ask for stuff which should be provided without asking. No business center but the reception was helpful in solving that issue. Overall great experience, fantastic location!